After updating 16.3.1, I can't WiFi print from iphones or ipads

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BruceWDW Author

Level 1

4 points

After updating 16.3.1, I can't WiFi print from iphones or ipads

After updating 16.3.1, I can't WiFi print from iphones or ipads. Suggestions?

Windows, Windows 10

Posted on Feb 18, 2023 9:57 AM

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Answer 1

Top-ranking reply

BruceWDW Author

Level 1

4 points

Mar 19, 2023 11:17 AM in response to BruceWDW

Finally found the solution. I needed to enter the Printer IP into a browser and an operating checklist appears. One of the listed item was an on/ switch for Airprint. The software update apparently turned it off; I turned it on and it immediately printed from both iPhones and iPads.

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Answer 2

Allan Jones

Level 9

77,924 points

Feb 18, 2023 10:16 AM in response to BruceWDW

My first suggestion is to restart the iPad a second time. That may let it see the printer.

I just tested my iPad 5 running 16.3.1 to our two networked printers and it had not issues. However, as I'd not printed since the update, the "Printer" box in the print dialog was empty and I had to reselect one.

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Answer 3

Larry_L

Level 1

11 points

Mar 10, 2023 1:19 PM in response to BruceWDW

Bruce,

I was having problems printing from my iPad to an Epson WF-3520. What seemed to fix it - I noticed that IOS 16.3.1 **changed the name of my iPad**. Why?!?! I changed it back, reset network settings and restarted.

Now everything is working fine.

Good luck

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Answer 4

BruceWDW Author

Level 1

4 points

Feb 18, 2023 10:24 AM in response to BruceWDW

Since a couple of days ago when this happened, I've reset iPads and iPhones three times, reset the router twice, reloaded the wifi on the printer, and checked all kinds of settings and nothing works. My windows computer wifi connection is working fine. Also, sometimes the printer box is blank, and I look for printers, and it finds none. But sometimes the printer is showing in the box, but it won't print - really weird. I've been using Epson ET-3760 with four IOS devices and they worked great, until the update the other day.

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Answer 5

Larry_L

Level 1

11 points

Mar 5, 2023 5:46 PM in response to BruceWDW

Bruce I’m having problems from my iPad - but not from my iPhone. Both are running 16.3.1.

My iPad is a 6th generation- it prints but very slowly. A single sheet of music prints in 15 seconds from my iPhone - but 2 minutes from my iPad.

you can check the printer queue by double clicking the home button.

I’ve restarted the iPad and reset the network connections. My Google Home app says I have a great connection.

it’s pretty frustrating

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Answer 6

Larry_L

Level 1

11 points

Mar 5, 2023 5:50 PM in response to BruceWDW

It’s weird - my iPad (6th generation) prints but really slowly. Single sheet takes 2 minutes - from my iPhone about 15 seconds.

printing From Files or any app seems the same. I’ve reset the network settings and restarted several times. My Google Home app tells me I have a great connection.

I notice fine print seems blurry… maybe it’s a resolution thing.

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Answer 7

imobl

Level 7

21,108 points

Mar 19, 2023 3:24 PM in response to BruceWDW

Thank you for the update. Your information will help others

with the same problem.

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After updating 16.3.1, I can't WiFi print from iphones or ipads

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