share play

my share play on face time says unavailable all its update is done i have a iphone 13 pro max.



iPhone 13 Pro Max, iOS 16

Posted on Feb 18, 2023 2:42 PM

Reply
1 reply

Feb 20, 2023 12:42 PM in response to xzavier68

Hi xzavier68,


Thank you for participating in the Apple Support Communities. We understand SharePlay is unavailable in FaceTime. This article has some steps and information about SharePlay you may find helpful: Use SharePlay to watch, listen, and play together in FaceTime on iPhone.


"With SharePlay in the FaceTime app, you can stream TV shows, movies, and music in sync with friends and family while on a FaceTime call together. Enjoy a real-time connection with others on the call—with synced playback and shared controls, you see and hear the same moments at the same time. With smart volume, media audio is adjusted dynamically, so you can continue to chat while watching or listening. You can also play supported multiplayer games in Game Center with friends during a FaceTime call.

SharePlay can also be used in other apps during a FaceTime call. To see which apps can be used for SharePlay during a call, tap the Share Content button, then scroll through the apps below Apps for SharePlay.

Note: Some apps that support SharePlay require a subscription. To watch a movie or TV show together, every participant needs to have access to the content on their own device, through either a subscription or purchase, on a device that meets the minimum system requirements. SharePlay may not support the sharing of some movies or TV shows across different countries or regions. FaceTime, some FaceTime features, and other Apple services may not be available in all countries or regions.


Watch video together during a FaceTime call

You can watch movies and TV shows during a FaceTime call with your friends and family.


  1. Start a FaceTime call.
  2. Go to the Home Screen, then open a video streaming app that supports SharePlay (for example, the Apple TV app ).
  3. Select a show or movie you want to watch, tap the Play button, then select Play for Everyone (if it appears) to begin watching with everyone on the call. (Others on the call may have to tap Join SharePlay to see the video.)
  4. For everyone on the call who has access to the content, the video starts playing at the same time. People who don’t have access are asked to get access (through a subscription, a transaction, or a free trial, if available).

Each person watching the content can use the playback controls to play, pause, rewind, or fast-forward. (Settings like closed captioning and volume are controlled separately by each person.)

You can use Picture in Picture to keep watching the video while using another app—order food, check your email, or jump into the Messages app and discuss the video by text when you want no interruptions to the sound of the movie or TV show.


Invite friends to watch video together from a supported app during a FaceTime call

On an iPhone that meets the minimum system requirements, you can start a FaceTime call in the Apple TV app (or other supported video app) while you’re browsing or watching video content, and share the item in sync with others using SharePlay. Everyone on the call needs to have the same type of access to the content on their own device, through either a subscription or purchase.

  1. In the Apple TV app (or other supported video app), find a show or movie you want to share, then tap the item to see its details.
  2. Tap the Share button, then tap SharePlay.
  3. In the To field, enter the contacts you want to share with, then tap FaceTime.
  4. When the FaceTime call connects, tap Start or Play to begin using SharePlay.
  5. To begin viewing, recipients tap Open.

Note: If the content requires a subscription, people who aren’t subscribers can subscribe before watching.

After the video starts playing, you can stream it to Apple TV. See Send what you’re watching in SharePlay to Apple TV.


Send what you’re watching in SharePlay to Apple TV

If you’ve already started watching a video together on iPhone, you can send it to Apple TV to enjoy on the big screen.

On iPhone, do one of the following:

  • In the streaming app, tap the AirPlay button, then choose Apple TV as the playback destination.
  • Open Control Center, tap the Playback Destination button, then choose Apple TV as the playback destination.

The video plays in sync on Apple TV, and you can keep the conversation going on your iPhone.

See Watch together using SharePlay in the Apple TV User Guide.


Listen to music together during a FaceTime call

You can get together and listen to an album or favorite playlist with others on a FaceTime call. Anyone on the call who has access to the music (for example, through a subscription, a transaction, or a free trial) on a device that meets the minimum system requirements can listen along, see what’s next, add songs to a shared queue, and more.


  1. Start a Group FaceTime call.
  2. Go to the Home Screen, then open a music streaming app that supports SharePlay (for example, the Music app ).
  3. Select the music you want to listen to, then tap the Play button to begin listening to the music together. (Others on the call may have to tap Join SharePlay to hear the music.)
  4. For everyone on the call who has access to the content, the music starts playing at the same time. People who don’t have access are asked to get access (through a subscription, a transaction, or a free trial, if available).

Each person can use the music controls to pause, rewind, fast-forward, scrub to a different part of the song, or go to the next track. And anyone on the call can add songs to the shared queue.


Invite friends to listen to music together from a supported app during a FaceTime call

On an iPhone that meets the minimum system requirements, you can start a FaceTime call in the Music app (or other supported music app) and use SharePlay to share the music in sync with others on the call. Each person can use the music controls to pause, rewind, fast-forward, or scrub to a different part of the song. And anyone using SharePlay can add songs to the shared queue. The people you want to share with must have access to the music (for example, through a subscription).

  1. Open the Apple Music app  (or other supported music app), then tap the music you want to share.
  2. Do one of the following:
    • Tap the More button next to the music, then tap SharePlay.
    • Tap the More button at the top right, tap the Share button, then tap SharePlay.
  1. In the To field, enter the contacts you want to share with, then tap FaceTime.
  2. When the FaceTime call connects, tap Start.
  3. To begin listening, recipients tap the song title at the top of the FaceTime controls, then tap Open. The music starts playing at the same time for everyone on the call who has access to the content.

Note: People who don’t have access to the content you share are asked to get access.


Play games in Game Center with friends during a FaceTime call

You can play supported multiplayer games with friends in Game Center on a FaceTime call. You must first set up your Game Center profile in Settings, add friends, then find and download a supported multiplayer game for Game Center in the App Store.

During a FaceTime call, open the game, tap Start SharePlay, then follow the onscreen instructions.

See Play with friends in Game Center on iPhone."


If the issue persists, Contact Apple Support for further assistance.


Take care.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

share play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.