Assistive > Pointer Devices > BT hangs

Article says when you tap on the device name you can map the pointer buttons but it just hangs with the swirling 8 point waiting/loading circle.

iPhone SE

Posted on Feb 18, 2023 5:44 PM

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1 reply

Feb 20, 2023 1:48 PM in response to cbarth

Hello cbarth,


If you want to use a pointer device with AssistiveTouch on your iPhone, please check out the information in the following link to ensure the correct process is being used to connect your pointer, so we can make sure there aren't any issues there: How to use a pointer device with AssistiveTouch on your iPhone, iPad, or iPod touch


How to connect your pointer

Plug in your wired mouse, trackpad, eye-tracking device,* or Bluetooth device using a Lightning or USB-C port. If you're using USB-A devices, you'll need an adapter.

To connect a Bluetooth device:

1. Go to Settings > Accessibility, and select Touch.
2. Select AssistiveTouch > Devices, then select Bluetooth Devices.
3. Select your device from the list.

* Eye tracking is currently only supported on iPad.


If you continue to experience an issue, please reach out to Apple Support for help with accessibility features. You may be able to reach them here: How to contact Apple for accessibility support


Thanks!

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Assistive > Pointer Devices > BT hangs

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