Verify purchase on child account

The issue is when the phone is in horizontal mode instead of portrait and some games lock the screen in horizontal. In that mode for some reason the verify link doesn’t fire. By going into settings/Apple ID/shipping payment, you can verify it in portrait mode/vertical.

Finally cleared up the inability to verify payment method here. I had multiple payment methods on my account.

I first turned off “require permission to purchase” as others pointed out. Then (this is the important part for me) remove all other payment methods except the primary one. Next, check the settings app on the child device under (Child Name) > Payments & Shipping until it reflects only the single method. (You still can’t click verify from here). Finally, you have to actually make a purchase on the child device. The verification screen will pop up automatically at that time.

I was having the same issue with my kids devices/accounts. I ended up having to turn off ask to buy then purchase the cheapest app I could find on their device. During the purchase process it sent a code to my phone, entered it on their device, and the purchase went through and now payment methods show up as verified.

I’m not sure what methods you’ve tried but I actually JUST fixed this issue on my daughter’s iPhone a few minutes ago. I’m not sure if this will work but my husband’s phone had his Apple Cash as his first payment method to be charged. After going through all of these fix attempts, I went to his payment settings and made the debit card first. Once I did that, her phone asked for verification and then I entered it and it worked. Sorry if that doesn’t help but we just spent hours on this and that’s what worked. So frustrating!

2024 and I experienced the same issue with the iPhone 14 (mine) and iPhone 12 (my child's). I just added my child's phone number to my list of "trusted phone numbers," which is located under two-factor authentication on the Sign-In & Security option in the settings on my iPhone 14. *Note: You may have to toggle off "Content & Privacy Restrictions." before you can do this. I hope this helps someone!

Here is the path to follow:

Settings -> Apple ID, iCloud, Media & Purchases -> Sign-In & Security -> Two-Factor Authentication -> Trusted Phone Numbers -> Edit -> Add Trusted Phone Number -> Done

Turned off Purchase Sharing under the Family organizer’s Apple ID and turned it back on. Everyone can now download from the App Store and I am receiving the Ask to Buy requests from my kids’s devices.

This is what helped me after spending 3 hours on with Apple support… check if there’s software updates. If so… let them run on all devices. Turn off ‘purchase sharing’ on all devices and then back on. Hope this helps! It sure is a struggle when this does not work.

I had this same issue trying to set up an ipad for my kids account - i resolved it by adding a another payment method to my own account (the existing payment method was working fine, not sure why i needed to modify anything)

So, simply adding another payment method and then reordering my old one as the default again resolved the issue. Theres no way i would have thought I needed to do that. Seems like a bug.

This worked! I’ve been scrolling through this thread trying to resolve. I got the verification code on my phone, I swiped on my daughter’s phone to settings and purchases and verified there. Once I went back to the game, it sent me another verification code and I was then able to verify in the game.

Hey there jenmark678,

We'd like to help.

Try updating the payment method on your account and device first, just in case there's an issue with the payment. Use the steps here for your payment method:

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

If you need to update, add, or remove a payment method continue with these next set of steps:

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.

If you need to change or update your Apple ID payment method - Apple Support

Once you check these details, go ahead and try approving this purchase from your child again.

Take care!

Thanks for keeping the thread up to speed with what you're encountering jenmark678,

Try forcing the Settings app to close, so a fresh instance of the app is opened the next time it's accessed. The following page explains how: Close an app on your iPhone or iPod touch

If the behavior persists, restart your daughter's iPhone: Restart your iPhone

Cheers!

Hi, I think I figured it out. I was on the phone with Apple support when I figured it out myself. Does your child’s iPad have a passcode set? My kids did not because she was not able to open it with a passcode, but once I enter a passcode that was simple for her to remember I was able to download apps from the App Store. Try that and let me know. Should work.