I pad pro not responding
My iPad was charging last night this morning completely dead, I have tried an alternative charger this morning for ; hours still nothing - help! What next?
iPad Pro, iPadOS 16
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My iPad was charging last night this morning completely dead, I have tried an alternative charger this morning for ; hours still nothing - help! What next?
iPad Pro, iPadOS 16
Hi Patly2115,
Welcome to the Apple (user-to-user) Community.
Re: "I pad pro not responding"
Wondering which iPad Pro model you are using:
How to: Identify your iPad model
Re: "have tried an alternative charger"
You might want to try plugging in to an alternate power point in case the one you have been using is faulty.
__________________________________________
Re: "completely dead" : "was charging last night"
Is it possible the iPad has some charge, but just won't turn on ?
What to do: If your iPad won't turn on or is frozen – Apple Support
Re: help!
With a serial number, you can check Your Service and Support Coverage
Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support
You can enter the Serial number online, to see your iPad's info:
Check Your Service and Support Coverage - Apple Support
What next?
If needed: You might want to reach out to the iPad Support Team:
There's a "Get Support" link at the bottom of their webpage (link below):
(online chat, phone, eMail etc.)
or
iPad Repair & Service - Apple Support
All the best :-)
Hi Patly2115,
Welcome to the Apple (user-to-user) Community.
Re: "I pad pro not responding"
Wondering which iPad Pro model you are using:
How to: Identify your iPad model
Re: "have tried an alternative charger"
You might want to try plugging in to an alternate power point in case the one you have been using is faulty.
__________________________________________
Re: "completely dead" : "was charging last night"
Is it possible the iPad has some charge, but just won't turn on ?
What to do: If your iPad won't turn on or is frozen – Apple Support
Re: help!
With a serial number, you can check Your Service and Support Coverage
Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support
You can enter the Serial number online, to see your iPad's info:
Check Your Service and Support Coverage - Apple Support
What next?
If needed: You might want to reach out to the iPad Support Team:
There's a "Get Support" link at the bottom of their webpage (link below):
(online chat, phone, eMail etc.)
or
iPad Repair & Service - Apple Support
All the best :-)
Thank you for replying, Patly2115.
That's the 2021 model.
If nothing above has helped, and if you are near an Apple Store, you might want to make an appointment, and take your iPad in for the experts to take a look at, and advise you: Genius Bar Reservation and Apple Support Options - Apple
Best to take along a receipt, or other proof of purchase, if you can.
Model is A2377
thank you
I pad pro not responding