I pad pro not responding

My iPad was charging last night this morning completely dead, I have tried an alternative charger this morning for ; hours still nothing - help! What next?

iPad Pro, iPadOS 16

Posted on Feb 19, 2023 5:36 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2023 6:08 PM

Hi Patly2115,

Welcome to the Apple (user-to-user) Community.


Re: "I pad pro not responding"


Wondering which iPad Pro model you are using:

How to: Identify your iPad model


Re: "have tried an alternative charger"


You might want to try plugging in to an alternate power point in case the one you have been using is faulty.

__________________________________________


Re: "completely dead" : "was charging last night"


Is it possible the iPad has some charge, but just won't turn on ?

What to do: If your iPad won't turn on or is frozen – Apple Support


Re: help!


With a serial number, you can check Your Service and Support Coverage

Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support


You can enter the Serial number online, to see your iPad's info:

Check Your Service and Support Coverage - Apple Support


What next?


If needed: You might want to reach out to the iPad Support Team:

There's a "Get Support" link at the bottom of their webpage (link below):

(online chat, phone, eMail etc.)

iPad - Official Apple Support

or

iPad Repair & Service - Apple Support


All the best :-)


3 replies
Question marked as Top-ranking reply

Feb 19, 2023 6:08 PM in response to Patly2115

Hi Patly2115,

Welcome to the Apple (user-to-user) Community.


Re: "I pad pro not responding"


Wondering which iPad Pro model you are using:

How to: Identify your iPad model


Re: "have tried an alternative charger"


You might want to try plugging in to an alternate power point in case the one you have been using is faulty.

__________________________________________


Re: "completely dead" : "was charging last night"


Is it possible the iPad has some charge, but just won't turn on ?

What to do: If your iPad won't turn on or is frozen – Apple Support


Re: help!


With a serial number, you can check Your Service and Support Coverage

Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support


You can enter the Serial number online, to see your iPad's info:

Check Your Service and Support Coverage - Apple Support


What next?


If needed: You might want to reach out to the iPad Support Team:

There's a "Get Support" link at the bottom of their webpage (link below):

(online chat, phone, eMail etc.)

iPad - Official Apple Support

or

iPad Repair & Service - Apple Support


All the best :-)


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I pad pro not responding

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