You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone charging cable wet won't charge

iPhone 13 won't charge says water in the charging cable

iPhone 13 Pro Max

Posted on Feb 19, 2023 7:41 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2023 7:47 AM

Hello ~ This is an excerpt from the article you came from….


*If your iPhone or Lightning accessory is wet

Unplug all cables or accessories. Don't plug them in again until they're completely dry.

To dry your iPhone:

  1. Tap your iPhone gently against your hand with the Lightning connector facing down to remove excess liquid. Leave your iPhone in a dry area with some airflow. 
  2. After at least 30 minutes, try charging with a Lightning cable or connecting a Lightning accessory.
  3. If you see the alert again, there is still liquid in the Lightning port or under the pins of your Lightning cable. Leave your iPhone in a dry area with some airflow for up to a day. You can try again to charge or connect a Lightning accessory throughout this period. It might take up to 24 hours to fully dry.

Here are a few things not to do:

  • Don’t dry your iPhone using an external heat source or compressed air.
  • Don't insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector.
  • Don’t put your iPhone in a bag of rice. Doing so could allow small particles of rice to damage your iPhone.

If your iPhone and Lightning accessory aren't wet

If you see this alert every time you connect a certain cable or accessory, that cable or accessory might be damaged. Contact the manufacturer.

If you see this alert every time you connect an Apple Lightning cable or accessory, contact Apple Support.


You may need to have your device checked…


iPhone Repair & Service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


~Katana-San~

1 reply
Question marked as Top-ranking reply

Feb 19, 2023 7:47 AM in response to grwatlanta

Hello ~ This is an excerpt from the article you came from….


*If your iPhone or Lightning accessory is wet

Unplug all cables or accessories. Don't plug them in again until they're completely dry.

To dry your iPhone:

  1. Tap your iPhone gently against your hand with the Lightning connector facing down to remove excess liquid. Leave your iPhone in a dry area with some airflow. 
  2. After at least 30 minutes, try charging with a Lightning cable or connecting a Lightning accessory.
  3. If you see the alert again, there is still liquid in the Lightning port or under the pins of your Lightning cable. Leave your iPhone in a dry area with some airflow for up to a day. You can try again to charge or connect a Lightning accessory throughout this period. It might take up to 24 hours to fully dry.

Here are a few things not to do:

  • Don’t dry your iPhone using an external heat source or compressed air.
  • Don't insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector.
  • Don’t put your iPhone in a bag of rice. Doing so could allow small particles of rice to damage your iPhone.

If your iPhone and Lightning accessory aren't wet

If you see this alert every time you connect a certain cable or accessory, that cable or accessory might be damaged. Contact the manufacturer.

If you see this alert every time you connect an Apple Lightning cable or accessory, contact Apple Support.


You may need to have your device checked…


iPhone Repair & Service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


~Katana-San~

iPhone charging cable wet won't charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.