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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Somebody has stolen my iPhone 2 day ago and I got signal yesterday from Apple. Then when I wanted to follow the signal on app, it only shows my Mac, it doesn't show other devices I had used. I don't understand why I can't see my iPhone on app now. I am not sure if I unlocked "send my last location" on the stolen iphone. Is there a way that I can track it?
iPhone 13 Pro, iOS 16
Apple never sends information about lost or stolen devices. If you got a message it was a scam to steal your Apple ID so the thief could remove Activation Lock, and also steal all of the data saved in iCloud. Change your iCloud password, and take whatever steps are necessary to deal with the data breach.
This is a common phishing scam: You get a text or email from “Apple” or “Apple Security” (or sometimes “Police”) saying your phone has been found and to click on a link to see its location. This is NEVER from Apple or from law enforcement; it is from the thief or fence to steal your Apple ID and identity. Delete any such message without responding to it. Apple never gets involved in lost or stolen devices→Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
See the section “Can’t locate your device?” In this article for a complete explanation AND steps you should take:
Use the Find My app to locate a missing device or item - Apple Support
There is no device seen on app "find my iPhone"
