My accessory doesn’t show up on My Devices when pairing to Bluetooth. What do I do?

My accessory doesn’t show up in My Devices when trying to connect to Bluetooth

Posted on Feb 20, 2023 12:48 PM

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Question marked as Top-ranking reply

Posted on Feb 21, 2023 3:19 PM

Hi Mosee65,


Thanks for posting in Apple Support Communities.


We understand you're unable to connect an accessory to your device. What accessory and what device are you trying to pair?


If you're using and iPhone or iPad with a third party device, make sure the device is in pairing mode and that Bluetooth is enabled in Settings.


"Pair your device with a Bluetooth accessory

  1. On your device, go to Settings > Bluetooth and turn on Bluetooth. Stay on this screen until you complete the steps to pair your accessory.
  2. Place your accessory in discovery mode and wait for it to appear on your device. If you don't see it or aren't sure how to make it discoverable, check the instructions that came with your accessory or contact the manufacturer.
  3. To pair, tap your accessory name when it appears onscreen. You might need to enter the PIN or passcode. If you aren't sure what your PIN or passcode is, check the documentation for your accessory.

After you pair your accessory, you can use it with your device. To pair multiple Bluetooth accessories, repeat these steps. If you have multiple Bluetooth devices paired with your iPhone or iPad, you can choose which audio source you want to use."


Pair a third-party Bluetooth accessory with your iPhone or iPad - Apple Support


If this doesn't apply to your issue, reply back with details of which device you're using and the accessory you're trying to pair.


Regards.



1 reply
Question marked as Top-ranking reply

Feb 21, 2023 3:19 PM in response to Mosee65

Hi Mosee65,


Thanks for posting in Apple Support Communities.


We understand you're unable to connect an accessory to your device. What accessory and what device are you trying to pair?


If you're using and iPhone or iPad with a third party device, make sure the device is in pairing mode and that Bluetooth is enabled in Settings.


"Pair your device with a Bluetooth accessory

  1. On your device, go to Settings > Bluetooth and turn on Bluetooth. Stay on this screen until you complete the steps to pair your accessory.
  2. Place your accessory in discovery mode and wait for it to appear on your device. If you don't see it or aren't sure how to make it discoverable, check the instructions that came with your accessory or contact the manufacturer.
  3. To pair, tap your accessory name when it appears onscreen. You might need to enter the PIN or passcode. If you aren't sure what your PIN or passcode is, check the documentation for your accessory.

After you pair your accessory, you can use it with your device. To pair multiple Bluetooth accessories, repeat these steps. If you have multiple Bluetooth devices paired with your iPhone or iPad, you can choose which audio source you want to use."


Pair a third-party Bluetooth accessory with your iPhone or iPad - Apple Support


If this doesn't apply to your issue, reply back with details of which device you're using and the accessory you're trying to pair.


Regards.



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My accessory doesn’t show up on My Devices when pairing to Bluetooth. What do I do?

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