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Almost all my files have the small cloud and arrow beside them and I can't open any of them. I get a preview but no download. I know it is affiliated with the CLOUD but I have an urgent need to download and can't. Several Google responses simply say to double click because the file is in the cloud and the double click will open it-it doesn't!
Anothe directs me to System Preferences but that refers to APPS. I'm talking FILES!
MacBook Air, macOS 13.2
Hi roroco1,
Welcome to Apple Support Communities. Just to be sure, did you follow these steps on how to download your files from iCloud Drive on your Mac?
"On your Mac
If not, these are the suggested steps on how to download and access your files from iCloud Drive and is outlined in this article: Access and manage your files in iCloud Drive - Apple Support
We look forward to hearing back from you with an update.
Kind regards.
Hi roroco1,
Welcome to Apple Support Communities. Just to be sure, did you follow these steps on how to download your files from iCloud Drive on your Mac?
"On your Mac
If not, these are the suggested steps on how to download and access your files from iCloud Drive and is outlined in this article: Access and manage your files in iCloud Drive - Apple Support
We look forward to hearing back from you with an update.
Kind regards.
I don't like to sync all of my documents files to iCloud so I've been using it to sync contacts, calendar etc. but manually loading files I want access to with my phone (user manuals for example). Lately, now running Ventura 13.2.1, I tried to update some of those files by deleting and reloading a directory on icloud and ran into the endless waiting to update arrow cloud. In the process of trying to resolve it I tried to sync the documents and desktop (through settings) and then unsynced the same. Now even with this option unchecked in settings the documents folder is removed but I can't get rid of the desktop in icloud. Ventura 13.2.1 isn't behaving well with iCloud; what is going on here?
Thank you so much.You've made my day!!!!!
Hi roroco1,
You’re welcome! Please reach out again if you need further help.
Cheers!
Small cloud and arrow (ICloud???)
