Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Files on my iCloud Drive showing as missing in InDesign + Illustrator

Hello!


I have an issue with iCloud that started recently even though I have been using iCloud for awhile. When I open Adobe InDesign or Illustrator and look at my links panel, some of the files are missing. When I try to relink them, I get this message:


So then I search for them on my hard drive in the Finder and they show up but do not show a thumbnail.



I then have to double click to open the file and then the thumbnail shows up and I am then able to relink in my application.


It is adding significant time to my workflow. Any ideas how I can resolve this?


Thank you! Laurie

iMac 27″, macOS 12.3

Posted on May 2, 2022 2:12 PM

Reply
Question marked as Best reply

Posted on May 2, 2022 2:26 PM

Do you have your iCloud set to Optimize Mac Storage? Turn it off.


System Preferences > Apple ID > iCloud

Similar questions

2 replies

Files on my iCloud Drive showing as missing in InDesign + Illustrator

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.