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I am having issues with opening the documents folder. While I am able to access the folder and its contents in applications like Word etc, I am not able to open it in Finder, although I can drag contents into it and see them on the iCloud website.
MacBook Pro (M2 Max, 2023)
Nickgaga wrote:
I am having issues with opening the documents folder. While I am able to access the folder and its contents in applications like Word etc, I am not able to open it in Finder, although I can drag contents into it and see them on the iCloud website.
If Desktop & Documents got turned on in iCloud Drive...
Add your Desktop and Documents files to iCloud Drive - Apple ...
Add your Desktop and Documents files to iCloud Drive - Apple Support
iCloud drive missing desktop and documents
Access and manage your files in iCloud Drive - Apple Support
you can try turning off the feature and compare your results:
How to Restore Your Desktop and Documents After Disabling ...
How to find your Documents and Desktop folder contents after disabling ...
Finder>Go>Go to Folder>copy & paste:
~/iCloud Drive (Archive)
iCLoud Drive (Archive) - here you should find all your files
Nickgaga wrote:
Reddit said it is a bug that just needs finder to be force quit and that resolved the issue.
The folder says it synced now, but trying to view/interact with the folder in finder causes this error "The operation can’t be completed because an unexpected error occurred (error code -8058)." Interestingly adding the folder to my dock allows me to get it to open in Finder.
So it is resolved or not resolved(?)
If it is a sync issue— sign out of AppleID/iCloud and back in again...
Sign out of iCloud on your Mac ...
I had already taken a look at those, and they did not help. This is only an issue on one of my Macs. The other 3 (2017 personal MacBook and work laptop/iMac) are able to view the folder. It is only on the M2 MacBook that the folder refuses to open in finder.
The folder says it synced now, but trying to view/interact with the folder in finder causes this error "The operation can’t be completed because an unexpected error occurred (error code -8058)." Interestingly adding the folder to my dock allows me to get it to open in Finder.
Reddit said it is a bug that just needs finder to be force quit and that resolved the issue.
I have noticed it has had the downloading "documents" visible, but I do not know if that is progress since it is also saying paused no internet connection, although everything is working.
Finder unable to open documents folder
