Why are our Iphone 12's breaking up on Tmobile all of a sudden

We are having problems with our two Iphones on T-Mobile at different locations.

They breakup at a very fast rate chopping audio on and off. This has happened at both Cape Cod and Naples, fl locations. My wife just received a replacement phone as her back was cracked. It is doing the same thing.

Any idea on what is going on?

Thank you all for any help.

Tom

Posted on Feb 20, 2023 3:03 PM

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Posted on Feb 20, 2023 3:13 PM

FYIThese are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: 👉 Contacting Apple for support and service including international calling numbers. 


Did you contact T-Mobile at all about this as well. If this began to happen just last week then I want to let you know that T-Mobile has been having network issues late last week including data outage in most US areas. Not sure of the severity of this outage however it appears to have been resolved now. I recommend that you contact T-Mobile for more information.


Axel F.

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Question marked as Top-ranking reply

Feb 20, 2023 3:13 PM in response to Tom185F

FYIThese are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: 👉 Contacting Apple for support and service including international calling numbers. 


Did you contact T-Mobile at all about this as well. If this began to happen just last week then I want to let you know that T-Mobile has been having network issues late last week including data outage in most US areas. Not sure of the severity of this outage however it appears to have been resolved now. I recommend that you contact T-Mobile for more information.


Axel F.

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Why are our Iphone 12's breaking up on Tmobile all of a sudden

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