whenever I open my system preference it shows that m apple id is not active but my mac is signed in with that apple id and I'm unable to do anything on my mac. what should I do? I'm not able to change the password to that ID as it always shows that ID is not active. Any suggestions?
MacBook Air 13″
Get more help and assistant for Apple ID Support, see the following Apple ID Support articles:
Apple ID Support -> Apple ID - Official Apple Support
Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support
Contact Apple for help with Apple ID account security
Contact Apple for help with Apple ID account security – Apple Support (UK)
Security and your Apple ID -> Security and your Apple ID – Apple Support (UK)
Please check also ⤵️
1.
If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
2.
If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.
If you have followed all the steps and instructions and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
Click here and ask the iTunes Store staff for assistance.
The 'not active' error message isn't the same as the locked or disabled ones.
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apple id
