ICLOUD to Android

New Android phone. Cannot get Sync for ICloud mail to work. It did for several years. Keep getting Cannot connect to server. Tried app specific ID. Nothing works

Posted on Feb 21, 2023 7:03 AM

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Question marked as Top-ranking reply

Posted on Feb 22, 2023 11:34 AM

Hello CASEY2,


Thank you for reaching out to Apple Support Communities.


Let's verify your iCloud Mail settings using this guide:


"iCloud Mail server settings

  • iCloud Mail uses the IMAP and SMTP standards supported by most modern email client apps. iCloud Mail does not support POP.
  • If you set up an account using iCloud System Preferences or macOS Mail in 10.7.4 or later, you won't see these settings because they're automatically configured.
  • Refer to your email client app's documentation for information about how to use these settings.

IMAP information for the incoming iCloud Mail server

  • Server name: imap.mail.me.com
  • SSL Required: Yes
  • If you see an error message when using SSL, try using TLS instead.
  • Port: 993
  • Username: This is usually the name of your iCloud Mail email address (for example, johnappleseed, not johnappleseed@icloud.com). If your email client app can't connect to iCloud Mail using just the name of your email address, try using the full address.
  • Password: Generate an app-specific password.

SMTP information for the outgoing iCloud Mail server

  • Server name: smtp.mail.me.com
  • SSL Required: Yes
  • If you see an error message when using SSL, try using TLS or STARTTLS instead.
  • Port: 587
  • SMTP Authentication Required: Yes
  • Username: Your full iCloud Mail email address (for example, johnappleseed@icloud.com, not johnappleseed)
  • Password: Use the app-specific password that you generated when you set up the incoming mail server."


More details can be found here: iCloud Mail server settings for other email client apps


If the issue persists, can you provide a few more details? Does this happen with multiple networks? Are you able to access your iCloud Mail on any other devices? Also, when did you first notice this?


Cheers!


1 reply
Question marked as Top-ranking reply

Feb 22, 2023 11:34 AM in response to CASEY2

Hello CASEY2,


Thank you for reaching out to Apple Support Communities.


Let's verify your iCloud Mail settings using this guide:


"iCloud Mail server settings

  • iCloud Mail uses the IMAP and SMTP standards supported by most modern email client apps. iCloud Mail does not support POP.
  • If you set up an account using iCloud System Preferences or macOS Mail in 10.7.4 or later, you won't see these settings because they're automatically configured.
  • Refer to your email client app's documentation for information about how to use these settings.

IMAP information for the incoming iCloud Mail server

  • Server name: imap.mail.me.com
  • SSL Required: Yes
  • If you see an error message when using SSL, try using TLS instead.
  • Port: 993
  • Username: This is usually the name of your iCloud Mail email address (for example, johnappleseed, not johnappleseed@icloud.com). If your email client app can't connect to iCloud Mail using just the name of your email address, try using the full address.
  • Password: Generate an app-specific password.

SMTP information for the outgoing iCloud Mail server

  • Server name: smtp.mail.me.com
  • SSL Required: Yes
  • If you see an error message when using SSL, try using TLS or STARTTLS instead.
  • Port: 587
  • SMTP Authentication Required: Yes
  • Username: Your full iCloud Mail email address (for example, johnappleseed@icloud.com, not johnappleseed)
  • Password: Use the app-specific password that you generated when you set up the incoming mail server."


More details can be found here: iCloud Mail server settings for other email client apps


If the issue persists, can you provide a few more details? Does this happen with multiple networks? Are you able to access your iCloud Mail on any other devices? Also, when did you first notice this?


Cheers!


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