Apple Store lost my Mac mini trade in

I traded in my Mac mini M1 for a Mac mini M2 and my trade in was lost by the Palm Beach Gardens Fl store

Posted on Feb 21, 2023 1:28 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2023 9:29 PM

Murryk777 Said:

"Apple Store lost my Mac mini trade in: I traded in my Mac mini M1 for a Mac mini M2 and my trade in was lost by the Palm Beach Gardens Fl store"

-------


Troubleshooting Lost Trade-In Phone:


A. Contact the Store:

Did you visit the Store? Are they unwilling to help? Speak to the store's General Manager, if associates are not all in on finding this.


B. Read Terms & Conditions:

View the Terms & Conditions, seeing way it reads about Apple being liable for losing this device.


C. Contact Corporate:

If this is a pure mishap, then contact the Apple hotline, seeing what you options are form here. In the U.S.A., the number is (800)MY-APPLE. When connected with an Apple Rep, request to speak to a Senior Advisor, about this.

2 replies
Question marked as Top-ranking reply

Feb 21, 2023 9:29 PM in response to Murryk777

Murryk777 Said:

"Apple Store lost my Mac mini trade in: I traded in my Mac mini M1 for a Mac mini M2 and my trade in was lost by the Palm Beach Gardens Fl store"

-------


Troubleshooting Lost Trade-In Phone:


A. Contact the Store:

Did you visit the Store? Are they unwilling to help? Speak to the store's General Manager, if associates are not all in on finding this.


B. Read Terms & Conditions:

View the Terms & Conditions, seeing way it reads about Apple being liable for losing this device.


C. Contact Corporate:

If this is a pure mishap, then contact the Apple hotline, seeing what you options are form here. In the U.S.A., the number is (800)MY-APPLE. When connected with an Apple Rep, request to speak to a Senior Advisor, about this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Store lost my Mac mini trade in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.