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Notification badge on Messages says 1 unread message, but there isn't any

On one of my Macs (macOS 13.0), the Messages app shows a notification of "1".


However, I see no unread messages. Furthermore, the other devices (another Mac and an iPhone) which share the same iCloud account show zero unread messages.


I have tried:

  • Restarting the computer
  • Turning off Messages in iCloud and turning it back on
  • Logging out of iCloud and logging back in

MacBook Air (M2)

Posted on Feb 21, 2023 3:50 PM

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Question marked as Top-ranking reply

Posted on Feb 21, 2023 4:17 PM

I was able to solve this by right-clicking on the Messages app in the Dock. The menu included an item labeled "Empty conversation (1 unread)". When I selected that, it took me to a conversation which wasn't in the list. And now the notification has disappeared.


Clearly, there's some kind of bug, but I guess I've escaped it.

¯\_(ツ)_/¯

1 reply
Question marked as Top-ranking reply

Feb 21, 2023 4:17 PM in response to Jonathan Hurshman

I was able to solve this by right-clicking on the Messages app in the Dock. The menu included an item labeled "Empty conversation (1 unread)". When I selected that, it took me to a conversation which wasn't in the list. And now the notification has disappeared.


Clearly, there's some kind of bug, but I guess I've escaped it.

¯\_(ツ)_/¯

Notification badge on Messages says 1 unread message, but there isn't any

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