Why does it say your account has been disabled in the App Store

Why does it say your account has been disabled in App Store

iPhone 11 Pro, iOS 16

Posted on Feb 22, 2023 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2023 7:30 AM

This is a user to user forum. We do not have access to your records so cannot answer your question. Please do as the link above your post suggests and contact Apple directly.


It reads: If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.

2 replies

Feb 22, 2023 7:34 AM in response to Addison_8927

The answer to “why” is because there is a problem with your account or the payment method in it, so Apple disabled your account to get your attention to fix it. But what you really want to know is not “why” but “how to I fix it”, and the answer to that is in the Related Article at the top of this page that you were reading when you posted here in Apple Support Communities. Note that you MUST contact a live person at iTunes & App Store support to resolve the problem, as explained in the Related Article; you cannot resolve it on your own.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does it say your account has been disabled in the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.