My AirPods 2nd gen stopped charging when it reached 98%, I’ve reset it but still remain the same

tingyi730 Said:

"My AirPods 2nd gen stopped charging when it reached 98%, I’ve reset it but still remain the same"

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Troubleshooting Power Isses:

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support
• If your AirPods Con’t Charge - Apple Support
• How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

Maybe you can clean out the charging port, maybe there’s dust inside that’s preventing it to charge properly, and if resetting it doesn’t work then maybe check the apple store and see what the problem is and if you didn’t do anything wrong to it then they’ll more than likely replace it

You are welcome.