You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Replacement phone case warranty

I bought the Silicone Case with MagSafe less than one year ago. When I first got it, within a week the silicone was already peeling off. I went to the Apple store and got a replacement case for free (wish I just took the refund). Now, my replacement case is cracked and the silicone is peeling off even worse than the first time. I can't even use the case anymore because the jagged plastic cuts me. Can Apple give me a refund since it's been less than a year, or does the first replacement mean I don't get any more warranty options? Really frustrating to pay $60 for a case that "undergoes thousands of hours of testing" but doesn't even hold up against wind.

iPhone 13 Pro Max

Posted on Feb 23, 2023 1:04 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2023 3:14 PM

Hello,

The one-year warranty for accessories would probably apply. See this:

Apple One (1) Year Limited Warranty Accessory

Good luck.

1 reply

Replacement phone case warranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.