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User profile for user: Joel Smith2
Joel Smith2 Author
User level: Level 1
10 points

Weather app Radar/Map Broken

When I click on the map to expand it's size all I see is a bunch of diagonal lines over the map and I don't see the precipitation/radar activity.

I can see the rain/snow in the static image, but when I click to expand the map all I see are diagonal lines.

When I activate a different layer, such as Air Quality or Temperature, I see the color coded information, but not with precipitation. Zooming in and out doesn't help either.

And the strangest part is that this is happening with Weather on both MacOS Ventura and iOS. See attached pics for more.

Can anyone shed some light on this?

MacBook Pro 16″, macOS 13.2

Posted on Feb 23, 2023 1:27 PM

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User profile for user: PRP_53
PRP_53
User level: Level 10
94,369 points

Feb 23, 2023 1:37 PM in response to Joel Smith2

Apple has had some issues with this from time to time.


It was more from the weather servers they have associated with the service rather than the Application itself.


Below is screen shot - not video capture to illustrate, though it is work in my location


May what to do a Status Check for current updates on all the Apple Services


I see Apple Mac Apps Store, Podcasts and a few other services are Down.


Apple - Support - System Status





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User profile for user: PRP_53
PRP_53
User level: Level 10
94,369 points

Feb 23, 2023 2:40 PM in response to Joel Smith2

I can testify than during the lead up to Xmas 2022 - there waste issue and it was the Servers used by Apple for weather.


On the 3 Apple computers I own and operation, 1 M2 MBA, 1 M1 MBA and 1 M1 Mac Mini the Weather Application is functioning as per design


2 of the 3 machines were upgraded from Big Sur to Monterey and now on Ventura 13.2.1


The M2 came with Ventura 13.0 was updated to 13.2 then to 13.2.1 and it too work as per design


Go figure


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Download the Application Etrecheck directly from the Developer.


This is a Diagnostic Tool that makes no changes to the computer.


It makes a coherent and readable inventory of both the Hardware and Software used on the computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


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User profile for user: PRP_53
PRP_53
User level: Level 10
94,369 points

Feb 27, 2023 7:18 AM in response to Donutmaster

It is there and what the User decides to do in really up to the User


Or


1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue

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User profile for user: Joel Smith2
Joel Smith2 Author
User level: Level 1
10 points

Mar 1, 2023 8:56 AM in response to PRP_53

P.

By using Safe Mode and logging in as the Guest User, I fell I've tried 6 of the 7 steps with the results I listed. I am hesitant to use 3rd party software from an unknown source, but after taking steps to safeguard my info, I'm now running the Etrecheck app you mentioned.

Here are the results from the Etrecheck app, there's a ton to read through, but my inexperienced mind doesn't see anything in it that would lead to the Weather app precipitation radar not working on 2 different devices.

EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-03-01 08:20:11 Download EtreCheckPro from https://etrecheck.com Runtime: 5:03 Performance: Good Problem: Computer is too slow Description: Graphics speed is very slow when using ArchiCAD Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported Under warranty: Yes Warranty expiration: 2024-02-02 MacBook Pro Model: MacBookPro16,1 2.4 GHz 8-Core Intel Core i9 (i9-9980HK) CPU: 8-core 64 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2667 Battery: Health = Normal - Cycle count = 591 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5500M - VRAM: 8 GB Color LCD (built-in) 3584 x 2240 DELL G3223D 2560 x 1440 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - M****** - Data (APFS) [APFS Virtual drive] (470.94 GB used) disk1s2 (APFS) [APFS Container] (8.94 GB used) disk1s2s1 - M****D (APFS) [APFS Snapshot] (8.94 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.19 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.13 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (9 MB used) disk2 - WD My Passport 264F 2.00 TB External USB 480 Mbit/s USB disk2s1 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk3s1 - M********e (APFS) (1.07 TB used) Mounted Volumes: disk1s1 - M****** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 470.94 GB Shared values Size: 1.00 TB Free: 516.83 GB Available: 536.05 GB disk1s2s1 - M****D [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.94 GB Shared values Size: 1.00 TB Free: 516.83 GB Available: 536.05 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.19 GB Shared values Size: 1.00 TB Free: 516.83 GB Available: 516.82 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 516.83 GB Available: 516.82 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 9 MB Shared values Size: 1.00 TB Free: 516.83 GB disk3s1 - M********e Filesystem: APFS Mount point: /Volumes/M********e Used: 1.07 TB Shared values Size: 2.00 TB Free: 929.09 GB Network: Interface usbmodemABC1234567892: USB Controls Interface en7: Display Ethernet Interface en8: Belkin USB-C LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: iPhone Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Ventura 13.2.1 (22D68) Time since boot: About 10 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Sophos Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.wibu.CodeMeter.WebAdmin.plist Executable: /Applications/CodeMeter.app/Contents/MacOS/CmWebAdmin Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wibu.CodeMeter.Server.plist Command: /Applications/CodeMeter.app/Contents/MacOS/CodeMeterMacX -v Details: Exact match found in the legitimate list - probably OK Apps: 14 Applications: 563 apps 87 x86-only apps 22 unsigned apps System Extensions: [Running] VPN Tracker 365 System Extension - version 23.1.0 (equinux AG - 2023-02-28) Application: /Applications/VPN Tracker 365.app - version 23.1.0 (equinux AG - 2023-02-28) Description: Helps VPN Tracker to configure VPN tunnels in the system [Running] networkextension - version 10.4.1 (Sophos - 2022-11-08) Application: /Applications/Sophos/Sophos Network Extension.app - version 10.4.1 (Sophos - 2022-11-08) [Running] com.sophos.endpoint.scanextension - version 10.4.0 (Sophos - 2022-11-08) Application: /Applications/Sophos/Sophos Scan.app - version 10.4.0 (Sophos - 2023-02-13) Description: Scanning Services Kernel Extensions: /Applications/ExpressVPN.app [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (1.0.2 - SDK 10.17) /Applications/VPN Tracker 365.app [Not Loaded] com.vpntracker.365mac.kext - com.vpntracker.365mac.kext (36519.6.0 - SDK 10.14) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 174 Apple tasks [Running] 176 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 167 Apple tasks [Running] 206 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-12-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-12-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-12-15) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.eus2022.v1.plist (Adobe Inc. - installed 2022-12-15) Executable: /Library/PrivilegedHelperTools/com.adobe.eus2022.v1 [Running] com.backblaze.bzserv.plist (Backblaze - installed 2022-12-15) Executable: /Applications/Backblaze.app/Contents/MacOS/bzserv [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-12-15) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Running] com.box.desktop.autoupdater.plist (Box, Inc. - installed 2023-02-21) Executable: /Library/Application Support/Box/Box/Autoupdater/Box Autoupdater.app/Contents/MacOS/Box Autoupdater [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-12-15) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2022-12-15) Executable: /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd [Not Loaded] com.maintain.CocktailScheduler.plist (Apple - installed 2023-02-09) Command: /usr/bin/osascript -e try -e 'set schedulerOwner to do shell script "defaults read /Library/'Application Support'/Cocktail/Scheduler.plist SchedulerOwner"' -e 'do shell script "users"' -e 'if the result contains schedulerOwner then' -e 'do shell script "/bin/sh /Library/'Application Support'/Cocktail/Scheduler.sh"' -e 'end if' -e 'end try' [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-09) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-12-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-23) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Running] com.sophos.common.servicemanager.plist (Sophos - installed 2022-12-15) Executable: /Library/Sophos Anti-Virus/SophosServiceManager.app/Contents/MacOS/SophosServiceManager [Not Loaded] com.sophos.sophoscbr.plist (Sophos - installed 2022-08-24) Executable: /Library/SophosCBR/SophosCBR.bundle/Contents/MacOS/SophosCBR [Loaded] com.vpntracker.365mac.agent.plist (equinux AG - installed 2023-02-28) Executable: /Library/PrivilegedHelperTools/com.vpntracker.365mac.agent [Running] com.wibu.CodeMeter.Server.plist (Not signed - installed 2022-12-15) Command: /Applications/CodeMeter.app/Contents/MacOS/CodeMeterMacX -v [Running] com.wibu.CodeMeter.WebAdmin.plist (Not signed - installed 2022-12-15) Executable: /Applications/CodeMeter.app/Contents/MacOS/CmWebAdmin [Loaded] com.wibu.WIBUKEY.Server.plist (WIBU-SYSTEMS AG - installed 2022-12-15) Command: /Applications/WIBUKEY/Server/WkSvMacX.app/Contents/MacOS/WkSvMacX -d [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-01-27) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-12-15) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Loaded] com.adobe.ElementsAutoCreator-18.0.plist (Adobe Systems, Inc. - installed 2022-12-15) Executable: /Applications/Adobe Elements 2020 Organizer.app/Contents/Elements Auto Creations 2020.app/Contents/MacOS/Elements Auto Creations 2020 [Other] com.adobe.ElementsAutoCreator-20.0.plist (Not signed - installed 2022-12-15) Executable: /Applications/Adobe Elements 2022 Organizer.app/Contents/Elements Auto Creations 2022.app/Contents/MacOS/Elements Auto Creations 2022 [Other] com.adobe.ElementsAutoUpdate-2022.plist (Not signed - installed 2022-12-15) Executable: /Applications/Adobe Elements 2022 Organizer.app/Contents/Adobe Elements 2022 Update Service.app/Contents/MacOS/Adobe Elements 2022 Update Service [Other] com.adobe.ccxprocess.plist (Not signed - installed 2022-12-15) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Running] com.box.desktop.helper.plist (Box, Inc. - installed 2023-02-21) Executable: /Library/Application Support/Box/Box/Autoupdater/Box Helper.app/Contents/MacOS/Box Helper [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-12-15) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-12-15) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2022-12-15) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2022-12-15) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2022-12-15) Command: /Applications/Epson Software/Epson Ink Replenishment Agent.app/Contents/MacOS/pma.app/Contents/MacOS/pma --pmaalaunchd [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2022-12-15) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Not Loaded] com.maintain.LogOut.plist (Apple - installed 2023-02-09) Command: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to log out' -e 'end try' -e 'end ignoring' [Not Loaded] com.maintain.PurgeInactiveMemory.plist (Apple - installed 2023-02-09) Executable: /usr/sbin/purge [Not Loaded] com.maintain.Restart.plist (Apple - installed 2023-02-09) Command: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to restart' -e 'end try' -e 'end ignoring' [Not Loaded] com.maintain.ShutDown.plist (Apple - installed 2023-02-09) Command: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to shut down' -e 'end try' -e 'end ignoring' [Not Loaded] com.maintain.Sleep.plist (Apple - installed 2023-02-09) Command: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to sleep' -e 'end try' -e 'end ignoring' [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-02-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.sophos.agent.plist (Sophos - installed 2022-12-15) Executable: /Library/Sophos Anti-Virus/SophosAgent.app/Contents/MacOS/SophosAgent [Running] com.sophos.home.ui.plist (Sophos - installed 2022-12-15) Executable: /Applications/Sophos/Sophos Home.app/Contents/MacOS/Sophos Home User Launch Agents: [Other] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2021-12-31) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2023-02-28) Executable: /Library/Backblaze.bzpkg/bzbmenu.app/Contents/MacOS/bzbmenu [Loaded] com.box.desktop.launch.plist (Box, Inc. - installed 2023-02-21) Command: /usr/bin/open -b com.box.desktop [Running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2023-01-11) Command: /Applications/SpamSieve.app/Contents/Frameworks/SpamSieveFramework.framework/Resources/SpamSieveLaunchAgent /Applications/SpamSieve.app [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-01-12) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-12-23) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-12-23) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2022-08-01) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2022-08-01) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items: [Running] 1Password Browser Helper (AgileBits Inc. - installed 2023-02-14) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Running] 1Password Launcher (AgileBits Inc. - installed 2023-02-14) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Running] BetterTouchTool (folivora.AI GmbH - installed 2023-02-27) Application /Applications/BetterTouchTool.app [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2022-05-23) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Running] Dropbox (Dropbox, Inc. - installed 2023-02-21) Application /Applications/Dropbox.app [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2022-11-13) Modern Login Item /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-02-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-02-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] VPN Tracker Launcher (equinux AG - installed 2023-02-28) Modern Login Item /Applications/VPN Tracker 365.app/Contents/Library/LoginItems/VPN Tracker Launcher.app [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2022-11-14) Modern Login Item /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app [Running] Mail (Apple - installed 2023-02-09) Application /System/Applications/Mail.app App Extensions: Plugins: FUJIFILM Prints & Gifts - /Applications/FUJIFILM Prints & Gifts.app Mimeo Photos - /Applications/Mimeo Photos.app Safari extensions: Safari Extension - /Applications/1Password for Safari.app Privacy Dashboard - /Applications/DuckDuckGo Privacy for Safari.app Google Analytics Opt-out Browser Add-on - /Applications/Google Analytics Opt Out.app File providers: boxfileprovider - /Applications/Box.app Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Box Finder Extension - /Applications/Box.app Dropbox Finder Extension - /Applications/Dropbox.app Ad-blockers: Privacy Protection - /Applications/DuckDuckGo Privacy for Safari.app QuickLook Previews: EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): SketchUpQL - /Applications/SketchUp 2022/SketchUp.app com.sketchup.skm *.skm com.sketchup.layout com.sketchup.style *.style com.sketchup.skp *.skp GSQuickLook - /Applications/GRAPHISOFT/Archicad 26/Archicad 26.app com.graphisoft.archicad.pla *.pla com.graphisoft.archicad.plan *.pln com.graphisoft.archicad.mod *.mod com.graphisoft.archicad.object *.gsm com.graphisoft.bimx *.bimx Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-12) 3rd Party Preference panels: Backblaze Backup (Backblaze - installed 2021-12-31) CodeMeter (WIBU-SYSTEMS AG - installed 2021-12-10) PrintOptionPane (Kyocera Document Solutions Inc. - installed 2020-03-01) Backup: Time Machine Not Configured! 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.96 (1 min ago) 2.03 (5 min ago) 1.98 (15 min ago) Nominal I/O usage: 0.13 MB/s File system: 19.42 seconds Write speed: 2827 MB/s Read speed: 1982 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 17.36 % (Apple) EtreCheckPro 12.82 % (Etresoft, Inc.) com.apple.WebKit.WebContent (6) 12.22 % (Apple) com.apple.WebKit.Networking (2) 3.46 % (Apple) Safari 3.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (6) 1.16 GB (Apple) EtreCheckPro 1.07 GB (Etresoft, Inc.) SophosScanD 855 MB (Not signed) Mail 436 MB (Apple) SpamSieve 418 MB (C-Command Software, LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 10 MB / 1 MB (Apple) SophosWebIntelligence 2 MB / 32 KB (Not signed) Mail 728 KB / 69 KB (Apple) apsd 162 KB / 388 KB (Apple) biometrickitd 269 KB / 76 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) AppleSpell 4 (Apple) bzfilelist 3 (Backblaze) com.apple.WebKit.WebContent (6) 3 (Apple) TouchBarServer 3 (Apple) WindowServer 2 (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 29.09 GB Used RAM: 17.42 GB Cached files: 17.49 GB Available RAM: 46.58 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-01-12 Adobe Acrobat Reader (22.003.20310) (22.003.20310) 2023-01-25 Adobe Acrobat Reader (22.003.20314) (22.003.20314) 2023-01-25 Safari (16.3) 2023-01-25 macOS 12.6.3 (12.6.3) 2023-01-27 Zoom (5.13.6.14918) 2023-01-30 macOS 13.2 (13.2) 2023-01-30 macOS Ventura (13.2) 2023-01-30 MRTConfigData (1.93) 2023-02-02 XProtectPayloads (89) 2023-02-11 1Password for Safari (2.7.0) 2023-02-13 macOS 13.2.1 (13.2.1) 2023-02-14 Microsoft AutoUpdate (4.56.23021201) 2023-02-14 Microsoft Excel (16.70.23021201) 2023-02-14 Microsoft OneNote (16.70.23021201) 2023-02-14 Microsoft Outlook (16.70.23021201) 2023-02-14 Microsoft PowerPoint (16.70.23021201) 2023-02-14 Microsoft Word (16.70.23021201) 2023-02-21 Box (2.31.64) 2023-02-22 XProtectPlistConfigData (2166) 2023-02-23 Microsoft Teams (1.00.601159) Clean up: /Library/LaunchAgents/com.adobe.ElementsAutoUpdate-2022.plist /Applications/Adobe Elements 2022 Organizer.app/Contents/Adobe Elements 2022 Update Service.app/Contents/MacOS/Adobe Elements 2022 Update Service Executable not found /Library/LaunchAgents/com.adobe.ccxprocess.plist /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app Executable not found ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility Executable not found /Library/LaunchAgents/com.adobe.ElementsAutoCreator-20.0.plist /Applications/Adobe Elements 2022 Organizer.app/Contents/Elements Auto Creations 2022.app/Contents/MacOS/Elements Auto Creations 2022 Executable not found Diagnostics Information (past 7-30 days): 2023-03-01 06:39:33 photoanalysisd High CPU Use (7 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-03-01 00:27:55 knowledge-agent High CPU Use Executable: /usr/libexec/knowledge-agent 2023-02-28 14:31:50 ARCHICAD 25.app High CPU Use (2 times) Executable: /Applications/GRAPHISOFT/*/ARCHICAD 25.app 2023-02-22 17:37:27 Messages.app Hang Executable: /System/Applications/Messages.app 2023-02-22 17:11:53 Archicad 26.app High CPU Use Executable: /Applications/GRAPHISOFT/*/Archicad 26.app End of report


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User profile for user: Joel Smith2
Joel Smith2 Author
User level: Level 1
10 points

Feb 26, 2023 9:13 PM in response to PRP_53

P.

I was able to run Safe Mode and turn on a Guest User account to test those theories. Safe Mode only resulted in a map that was unable to load. See attachment.

Using the Guest User made some, albeit inconsistent, differences. Various zoom levels brought different results. The initial thumbnail was the same, it showed precipitation.

Zooming in resulted with a small square loading, but the rest of the map is the diagonal lines.

Zooming out resulted with more squares loading, but an incomplete precipitation display.

Continuing to zoom in and out resulted in various squares loading, but never a complete image.

This is all I had time to do, but I'm not sure what conclusions I can draw from these experiments.



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User profile for user: PRP_53
PRP_53
User level: Level 10
94,369 points

Feb 27, 2023 1:19 AM in response to Joel Smith2

Thank you for the feedback and the time to run in Safe Mode


Safe Mode is only 1 of the 7 step outline earlier


The results your machine has present even in a Guest Account would seem semi normal.


Safe Mode It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


It will be interesting to see the results aft moving down to and testing in some of the more advance Trouble Shooting steps


Right now Monday Feb 27, 2023 @04:17 AM EST we are expecting a Snow storm coming up over Chicago and over The Great Lake into Southern Ontario


Otherwise the Weather Application and all available Data presented in same application is running as expected





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User profile for user: Donutmaster
Donutmaster
User level: Level 1
9 points

Feb 27, 2023 6:44 AM in response to PRP_53

You were so close.

Above where you clicked. The precipitation radar map where it shows locations like you’d see on a map. It will be an animated radar view of where precipitation is predicted to move to. So you can see which direction the weather is moving in from and going to.

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User profile for user: Joel Smith2
Joel Smith2 Author
User level: Level 1
10 points

Feb 23, 2023 2:32 PM in response to PRP_53

Thanks for the quick answer.

The servers vs. app reason does make sense. My experience is that the radar has not worked once since I upgraded to Ventura on either of my devices (MacOS or iOS). And that may just be a coincidence but it's so consistently broken that I thought it was the app.

If it has something to do with Apple's services, it's been broken, for me, since the Ventura upgrade. Makes me think I have a setting wrong (or corrupted) somewhere. And I have no idea how to reset those, other than to wipe/reinstall the OS and hope it fixes the issue. And I'm not inclined to do that at this point.

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User profile for user: Donutmaster
Donutmaster
User level: Level 1
9 points

Feb 26, 2023 2:26 PM in response to MrBill_OhNoooo

Same issue here.

I noticed P. Phillips states no issue with his devices, however the screenshot is more of a zoomed out view. Zoom in more to a city view and you will see boxes where the animation titles should be.

this occurs on my iPhone 14 Pro Max, iPad Pro, M1 iMac, and M2 MacBook Pro. Deleting the app and reinstalling on all devices, reboot and reinstall same issue. This is an issue only with the precipitation radar zoomed in. Zoomed out will make the tiles load.

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User profile for user: PRP_53
PRP_53
User level: Level 10
94,369 points

Feb 27, 2023 8:22 AM in response to Donutmaster

In the Context of where this Question is appearing in Ventura for Apple Computers.


Some may not see value in attempting the Seven Steps previously mentioned but at same time none of the suggested steps will cause harm to either the Computer or the User.


It may or may not offer some insights on what is actually occurring on the affected computer as it relates to the Weather Application


EDITED

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User profile for user: Dale Bradley
Dale Bradley
User level: Level 1
9 points

Mar 1, 2023 7:31 AM in response to Joel Smith2

A wee update: the problem (for me, at least) seems to be with the 'next hour' forecast. When I switch it to 12 hour forecast, all is well (on all of my devices). Heck, I can even zoom in/out while the 12 hr forecast animation is running and it works fine. So perhaps it's an issue integrating Dark Sky's short term predictive info with Apple's Weather app? I'm assuming the 12 hr forecast comes from this or that national weather service (I'm in CAD) and/or some other more 'global' weather info services. I *think* the 1 hr feature is a Dark Sky algorithm-y thing (hope that's not too 'techie' a term). ;-) Side note: I say this b/c if you toggle back and forth between the two forecasts, the results are a bit different. The most annoying aspect is that the 1 hr forecast's lack of info is always at the location you're interested in. Maybe we should all check the weather for a location approx 75km away from the locations we want to see? ;-)

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User profile for user: Joel Smith2
Joel Smith2 Author
User level: Level 1
10 points

Mar 1, 2023 8:21 AM in response to PRP_53

P.

By using Safe Mode and logging in as the Guest User, I fell I've tried 6 of the 7 steps with the results I listed. I am hesitant to use 3rd party software from an unknown source, but after taking steps to safeguard my info, I'm now running the Etrecheck app you mentioned.

I'll post the results soon.

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Weather app Radar/Map Broken

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