Sent in my AirPods Pro for repair but they could not duplicate the issue

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Sent in my AirPods Pro for repair but they could not duplicate the issue

So I recently sent my AirPods Pro to Apple Repair center because the left one had this very annoying problem when I had transparency mode on whenever I exercised or loud noises happened etc but apparently they found nothing and it says on the repair status “ Couldn’t duplicate issue “ and “ Original product shipped “ and I feel kinda disappointed because they said they found nothing wrong but I’m sure something is very wrong with the AirPods Pro’s and I know I’m not crazy and I feel like I just wasted my time sending the AirPods to them and waiting and still gonna have that same problem if they didn’t fix anything so any suggestions? Anything would help

[Re-Titled by Moderator]

Posted on Feb 23, 2023 4:20 PM

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Answer 1

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Dorain1

Community Specialist

Feb 25, 2023 2:11 PM in response to Christian_5

Hi Christian_5,

Thank you for using Apple Support Communities. We'll be happy to see how we can help, but you would need to have your AirPods Pro so you can share with us if you are still experiencing the sound issue.

Until then, there is an article that may (or may not) apply to your AirPods Pro, but we wanted to share it with you so you can determine whether or not it applies: AirPods Pro Service Program for Sound Issues - Apple Support.

Reach back out once you have the AirPods Pro if you still need help.

Take care!

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Sent in my AirPods Pro for repair but they could not duplicate the issue

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