apple music

why can i see my playlist on the web player but not on the app? im signed into the same apple id on both as well

Posted on Feb 23, 2023 8:42 PM

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Question marked as Top-ranking reply

Posted on Feb 25, 2023 3:43 PM

Hi kidhochh,


Let's see if we can help to get your playlists appearing on the Mac. Take a look at the link and steps we shared below. Make sure all the settings are in place for syncing your music to access on all devices.


Access your music library on all your devices - Apple Support

1: In the Music app  on your Mac, choose Music > Settings, click General, then select the Sync Library checkbox.
If you don’t see this option, sign in to Apple Music using your Apple ID. You must be an Apple Music subscriber to access your music on your other devices using Sync Library.

2: To turn on your music library on another device, do any of the following:
• Another computer: In the Music app  on your Mac, sign in to the iTunes Store using the same Apple ID that you used on the first computer, then choose Music > Settings, click General, then select the Sync Library checkbox.
• An iPhone, iPad, or iPod touch: On your device’s Home Screen, tap Settings, tap Music, then turn on Sync Library.

For more information about syncing, see the user guide for iPhoneiPad, or iPod touch. For a device that doesn’t use the latest version of iOS or iPadOS, get the user guide from the Apple Support Manuals website.



Use Sync Library to access your music library across your devices - Apple Support

How to turn on Sync Library on your Mac
1: Open the Apple Music app.
2: In the menu bar, choose Account and make sure that you're signed in with the same Apple ID that you use with your Apple Music subscription.
3: Choose File > Library > Organize Library. Then select Consolidate files.
4: Choose Music > Settings or Music > Preferences.
5: Click the General tab.
6: Select Sync Library.
7: Click Ok.
8: Wait for your music library to sync. To check the status, go to the bottom of the sidebar and click Updating Cloud Library.
9: Turn on Sync Library on your other devices.

Reach back out if you still need help.



Take care!

1 reply
Question marked as Top-ranking reply

Feb 25, 2023 3:43 PM in response to kidhochh

Hi kidhochh,


Let's see if we can help to get your playlists appearing on the Mac. Take a look at the link and steps we shared below. Make sure all the settings are in place for syncing your music to access on all devices.


Access your music library on all your devices - Apple Support

1: In the Music app  on your Mac, choose Music > Settings, click General, then select the Sync Library checkbox.
If you don’t see this option, sign in to Apple Music using your Apple ID. You must be an Apple Music subscriber to access your music on your other devices using Sync Library.

2: To turn on your music library on another device, do any of the following:
• Another computer: In the Music app  on your Mac, sign in to the iTunes Store using the same Apple ID that you used on the first computer, then choose Music > Settings, click General, then select the Sync Library checkbox.
• An iPhone, iPad, or iPod touch: On your device’s Home Screen, tap Settings, tap Music, then turn on Sync Library.

For more information about syncing, see the user guide for iPhoneiPad, or iPod touch. For a device that doesn’t use the latest version of iOS or iPadOS, get the user guide from the Apple Support Manuals website.



Use Sync Library to access your music library across your devices - Apple Support

How to turn on Sync Library on your Mac
1: Open the Apple Music app.
2: In the menu bar, choose Account and make sure that you're signed in with the same Apple ID that you use with your Apple Music subscription.
3: Choose File > Library > Organize Library. Then select Consolidate files.
4: Choose Music > Settings or Music > Preferences.
5: Click the General tab.
6: Select Sync Library.
7: Click Ok.
8: Wait for your music library to sync. To check the status, go to the bottom of the sidebar and click Updating Cloud Library.
9: Turn on Sync Library on your other devices.

Reach back out if you still need help.



Take care!

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