IOS 16.3.1 5G LTE

After IOS upgrade to version 16.3.1 I lost 5G and LTE on my phone. What’s going on ? Help !!!

iPhone 13 Pro, iOS 16

Posted on Feb 24, 2023 12:38 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2023 1:39 PM

Hey there Darol76,


Thanks for reaching out!


First, make sure you're using the right iPhone in your country so you can have access to 5G and LTE: iPhone - Supported 5G and LTE networks - Apple


If your location or iPhone hasn't changed, use the guidance below to help with using 5G:


If you don't see 5G in the status bar
1. Make sure that you’re in an area with 5G coverage. Contact your carrier if you're not sure.
2. Go to Settings > Cellular > Cellular Data Options or Settings > Mobile Data > Mobile Data Options. If you see this screen, your device has 5G activated. If you don’t see this screen, contact your carrier to confirm that your plan supports 5G.
3. Turn on Airplane Mode, then turn it off.

If you still don't have 5G service, contact your carrier.


Use 5G with your iPhone - Apple Support


Take care!



4 replies
Question marked as Top-ranking reply

Feb 26, 2023 1:39 PM in response to Darol76

Hey there Darol76,


Thanks for reaching out!


First, make sure you're using the right iPhone in your country so you can have access to 5G and LTE: iPhone - Supported 5G and LTE networks - Apple


If your location or iPhone hasn't changed, use the guidance below to help with using 5G:


If you don't see 5G in the status bar
1. Make sure that you’re in an area with 5G coverage. Contact your carrier if you're not sure.
2. Go to Settings > Cellular > Cellular Data Options or Settings > Mobile Data > Mobile Data Options. If you see this screen, your device has 5G activated. If you don’t see this screen, contact your carrier to confirm that your plan supports 5G.
3. Turn on Airplane Mode, then turn it off.

If you still don't have 5G service, contact your carrier.


Use 5G with your iPhone - Apple Support


Take care!



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IOS 16.3.1 5G LTE

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