Move Data from Android error

Hello apple_mac_user_01,

We recommend reviewing all the steps listed in the following support article for moving to iPhone. Specifically, be sure both devices are as up-to-date as possible and then try the following: Move from Android to iPhone, iPad, or iPod touch - Apple Support

"If you need help with the transfer

• Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
• On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
• Restart both of your devices and try again.
• On your Android device, turn off your cellular data connection. Then try the transfer again."

Best regards.

Hey apple_mac_user_01,

Did you only tried up to step 2 from the article? Did you also try all the other steps that are provided above?

If yes and the issue persists, we recommend that you get in touch with Apple Support team next: Contact Apple for support and service

Cheers!