Hp Envy Scanner says its malware and won't let me scan

This problem still isn't fixed yet? My scanner will not let me scan because it says the scanner is malware I'm using Big Sur 11.7.4. Tried reinstalling, tried adding as a generic PCL printer, tried it as AirPrint. Says fax.backend will damage your computer and HP Scanner 3 will damage your computer and won't let me do anything. Help I need to scan!

MacBook Pro 15″, macOS 11.7

Posted on Feb 24, 2023 3:29 PM

Reply
1 reply

Mar 27, 2023 12:35 PM in response to mandi911

mandi911 wrote:

This problem still isn't fixed yet? My scanner will not let me scan because it says the scanner is malware I'm using Big Sur 11.7.4. Tried reinstalling, tried adding as a generic PCL printer, tried it as AirPrint. Says fax.backend will damage your computer and HP Scanner 3 will damage your computer and won't let me do anything. Help I need to scan!


You can always contact HP for your ongoing issue—

https://support.hp.com/us-en/printer-setup


there are third party alternatives that may or may not resolve your issue—


Vuescan drivers

https://www.hamrick.com/purchase-vuescan.html


scanner

http://exactscan.com/compatiblescanner.shtml





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hp Envy Scanner says its malware and won't let me scan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.