Mail, iOS 16: Deleting the Bcc also deletes the Sent message

Question

Mail, iOS 16: Deleting the Bcc also deletes the Sent message

I always Bcc myself when I send a message. After I receive the Bcc, I delete it. If I delete the Bcc from my received mail using iOS 16, then the original SENT message is also deleted! When I delete a message, only that one message should be deleted. This does not happen on my iPad (15.6.1) or Mac (12.5.1), regardless of the device I use to send the message.

To recreate: create a message and Bcc yourself. Send the message. When you receive the Bcc message, delete the Bcc (using an iOS 16 device). The sent message is also (incorrectly) deleted.

This makes the "Always Bcc Myself" setting useless because deleting the Bcc also deletes the Sent message, leaving no record of the message being sent.

I reported this to Apple when I installed iOS 16.1 (via their Feedback Assistant app, FB11746292, Nov 2, 2022). This discussion topic should be "iOS 16," but that was not among the choices, so I chose iPhone, but it applies to iOS 16.

Anyone else?

iPhone 13 mini, iOS 16

Posted on Feb 24, 2023 3:58 PM

Reply

Answer 1

Feb 26, 2023 11:38 PM in response to JessS19

OP here. This issue has been going on for many months (ever since iOS 16 came out). Since installing and updating to 16.3.1, I've restarted many times. It's not my device -- it's an iOS 16 bug (a bad behavior). I've submitted Apple Feedback -- that should be better than calling support. This trouble should be easy for anyone to test: (1) enable "Always Bcc Myself" on a device running iOS 16, (2) send an email, and (3) delete the Bcc message received on that device. Does the sent message get deleted, too?

Reply

Answer 2

JessS19

Community Specialist

Feb 26, 2023 3:37 PM in response to Jeffrey Mattox

Greetings Jeffrey Mattox,

If you are unable to delete messages as expected, try the following steps.

Restarting can help resolve unexpected behaviors, so Restart your iPhone.
Also, ensure that you are fully up-to-date, since updates can also contain fixes. Update your iPhone or iPad
Contact Apple Support for additional guidance. They will be in the best position to support you.

We hope this helps!

Best wishes.

Reply