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Auto lock feature isn’t working for my iPad. I have set the timer for 2 minutes but the screen doesn’t auto lock after 2 minutes, after 5 minutes or so the screen dims and lightens up again. I tried resetting all the settings, restarting the iPad, turning of low power mode, resetting the auto lock, resetting the iPad with iTunes to factory settings but nothing works. Can anyone help me out with this issue?
iPad Air, 16
Hi shazore,
Just to rule this out, are you using or touching the iPad at all during this time? Movement of, or use of the display on the iPad resets that time out timer.
If that is not the case, do you have any restrictions or profiles enabled on this iPad? Either may also change how the auto-lock function works.
You can check your restrictions under Settings > Screen Time > Content & Privacy Restrictions. As to if a profile is installed, check out the steps below: Add or remove configuration profiles in Apple Configurator - Apple Support
"Remove configuration profiles
Let us know if that helps.
Cheers!
Thanks for the reply. No there is no movement on my iPad, my screen time is always off and I don’t have a mac to install profiles via configuration. This problem started with 16.1 update I did not have this issue before.
Hello shazore,
Since you have done some great steps to resolve the issue on your own, we'd like to have the issue investigated further. Please reach out to support here: Get Support for additional assistance.
Best regards.
so I had this issue for the past few days, and after reading this post, I thought of turning my ipad off.
After turning it back on, issue seems to be fixed.
UPDATE: spoke too soon, after few tries, it still stays on for more than what i set - 2 minutes, 5 minutes, 10 minutes.. screen does not auto dim and off
edited
Auto LOCK not working on 16.3.1
