Is there a safe mode
Touch screen is kaputt on se 2020. Keep reading about a safe mode. Disable all but factory apps.
I have done update via pc and restore via pc. Noted firmware was restored as well. Still no touchscreen. I've had this phone a week it's refurbished off eBay. . I did drop phone, problem with touch screen started prior to this. I found multiple ways to go around the issue. And access screen .
Every one of those has been eliminated.