trying to reset my macbook. i have no idea what i am doing or what i have done. i just want all my information off but i can't get off this screen it's either this or the other one.
[Re-Titled by Moderator]
MacBook Pro 13″, macOS 10.13
marciec15 wrote:
https://discussions.apple.com/content/attachment/05eca492-15ce-450a-87f5-4fd8e6a6f1e1
https://discussions.apple.com/content/attachment/0cee8545-e4e1-4510-999a-f5db0d5d0fc4
From your DiskUtility.app>View>Show All Devices
it looks like you removed Macintosh HD / Macintosh HD - Data so your info is gone, but you're left with no macOS.
I would read over this help topic for more information and insight:
What to do before you sell, give away, or trade in your Mac
Circle with a line through it
Learn what to do if your Mac starts up to a circle with a line through it (prohibitory symbol).
marciec15 wrote:
https://discussions.apple.com/content/attachment/05eca492-15ce-450a-87f5-4fd8e6a6f1e1
https://discussions.apple.com/content/attachment/0cee8545-e4e1-4510-999a-f5db0d5d0fc4
From your DiskUtility.app>View>Show All Devices
it looks like you removed Macintosh HD / Macintosh HD - Data so your info is gone, but you're left with no macOS.
I would read over this help topic for more information and insight:
What to do before you sell, give away, or trade in your Mac
Circle with a line through it
Learn what to do if your Mac starts up to a circle with a line through it (prohibitory symbol).
marciec15 Said:
"When i try to reinstall macOS there is no available disk to reinstall it to: currently it says -bash-3.2# you want me to delete that and put in diskutil apfs list ?"
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Reveal the Drives:
Yes. Please use that command.
marciec15 wrote:
it won't let me mount it. nothing happens when i press it
You can see from your screen shot there is nothing there.
OS X Base System is the recovery volume—
you can try Reboot holding the Command R and try reinstalling the macOS
if not follow the instruction as noted above:
Learn what to do if your Mac starts up to a circle with a line through it (prohibitory symbol).
If you need to force a shut down hold the power button/touchID down for ~6-10 seconds
marciec15 Said:
"When i try to reinstall macOS there is no available disk to reinstall it to"
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Reveal the Drives:
Use this command in Terminal, and then reply back with the results:
diskutil apfs list
Opening Terminal in Recovery Mode:
marciec15 Said:
"How to install MacOS on my Macbook Pro: it won't let me mount it. nothing happens when i press it"
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Thank you for the photo.
Verify All is Running:
Click the First Aid button, just to be certain that all is safe. Any error messages after doing so?
marciec15 Said:
"trying to reset my macbook. i have no idea what i am doing or what i have done. i just want all my information off but i can't get off this screen it's either this or the other one."
-------
Thank you for the photo.
Mount the drive:
Press the button seen in your photo:
Yes on container disk1 it says " the repair cannot be performed because one or more volumes are mounted.. operation failed
and when i click restore the only available thing to restore from us ' OS X base system' and that says it cannot be done because " validating target, source, and size .. could not restore- resource busy
the operation couldn't be completed.(OSStatus error 16)
marciec15 Said:
"When i try to reinstall macOS there is no available disk to reinstall it to: It won't let me delete the bash information"
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Perform this as the administrator:
Try this command in Terminal:
sudo login
it won't let me mount it. nothing happens when i press it
When i try to reinstall macOS there is no available disk to reinstall it to
currently it says -bash-3.2# you want me to delete that and put in diskutil apfs list ?
It won't let me delete the bash information
How to install MacOS on my Macbook Pro