iPad is showing weird picture and won't clear. Won't shut down and doesn't respond.
My wife's iPad is stuck. It won't shut down. We can't clear the image it is showing. It won't go away and we don't know what to do. Any suggestions? Please!!
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My wife's iPad is stuck. It won't shut down. We can't clear the image it is showing. It won't go away and we don't know what to do. Any suggestions? Please!!
Hi imwondrin,
If your wife's iPad is frozen, we'd try a force restart which can help when a device is unresponsive:
If your iPad won't turn on or is frozen - Apple Support
"If your screen is black or frozen
Follow the steps for your device.
On your iPad without a Home button
"
Cheers.
Thanks for your help and support. I am glad to report that all is well. As it turns out, the solution was right in front of us. My wife has no idea what prompted the appearance of this screen, but our inability to make it go away, or even shut the iPad down and reboot, was frustrating. The solution was, as it turns out, at the top of the page.
Tab B. That's all it took. Has anyone seen this before? Anyway, thanks to the community for help and support.
Cheers!
Hello imwondrin,
We're glad to see that the issue is resolved, and hope you have a great day.
Cheers!
iPad is showing weird picture and won't clear. Won't shut down and doesn't respond.