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Sdjj1950 Author

Level 1

4 points

I can't update my payment method in iTunes Store

I had to cancel the credit card on file but there was a charge still on that card. It will not let me delete that invalid card or add a new one !! What do I do?

[Re-Titled by Moderator]

iPhone XR, iOS 16

Posted on Feb 25, 2023 1:06 PM

Top-ranking reply

brbo

Level 8

35,692 points

Posted on Feb 25, 2023 9:32 PM

Hi Sdji1950,

Welcome to the Apple (user-to-user) Community.

Your Apple ID is the account that you use to access all Apple services and make all of your devices work together seamlessly.

Make sure you are signed in (to your iPhone) with your Apple ID.

Apple support have articles online (links below) that may guide you:

You may need to add a new card / Apple ID payment method first:

See if Apple support's method works for you:

How to: Add a payment method to your Apple ID - Apple Support

How to: Remove a payment method from your Apple ID - Apple Support

If you need to change or update your Apple ID payment method – Apple Support

If needed:

Apple ID Support:

Apple ID - Official Apple Support

All the best :-)

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I can't update my payment method in iTunes Store

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