Can anyone else not download things without making a payment?
I wanted to download Spotify and it’s trying to make me pay 20 dollars, is this happening to anyone else?
iPhone 11, iOS 16
I wanted to download Spotify and it’s trying to make me pay 20 dollars, is this happening to anyone else?
iPhone 11, iOS 16
Hi ShatterKarma,
Where are you trying to download Spotify from? This should not be the case as Spotify is a free app that can be downloaded on Mac and iPhone, there are in-app purchases but the app itself is free. Check out the links below.
Let me know if this works!
Hi ShatterKarma,
Where are you trying to download Spotify from? This should not be the case as Spotify is a free app that can be downloaded on Mac and iPhone, there are in-app purchases but the app itself is free. Check out the links below.
Let me know if this works!
What happens when you sign in?
Apple has the app store configured so that the downloading of a free app is considered a "purchase." When viewing past purchases free apps even show up in the previous purchases as having cost $0.00. The reason for this pop up could be that a previous purchase failed and they want you to sign in and change your payment method for that purchase so it's not allowing you to continue even with free downloads until a past failed payment has been processed. I'd recommend signing in and changing the payment method even if the app you are trying to download is free, it's still considered a "purchase" to the app store.
Here's some more information on the issue.
Instructions for changing your payment method (you can use this link to change the payment method in settings instead of through the app store, then go back to the app store and try download the free app again)
Let me know if this helps!
I don’t know why it’s doing it, I clicked the link and this is what it does
Can anyone else not download things without making a payment?