Recovery assistant

I got it from a mac person a few months ago. Then I turned it off and it said "recovery assistant" and it said to enter the ID of the person who used it before, I don't know what to do now and I don’t know that person 

MacBook Air

Posted on Feb 26, 2023 2:26 AM

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Posted on Feb 26, 2023 8:34 AM

The previous owner did not properly prepare the computer for resale of giving away. The steps the owner should have taken are here:


What to do before you sell, give away, or trade in your Mac - Apple Support


Either have the person properly log out of the computer per the above instructions or get your money refunded.

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Recovery assistant

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