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I got debited from Apple. without me buying anything and i look in the order history It doesn't have an order list. when i check my wallet app it is deducted by apple but why apple Didn't send the bill? There is no history in iTunes.

I got debited from Apple. without me buying anything and i look in the order history It doesn't have an order list. when i check my wallet app it is deducted by apple but why apple Didn't send the bill? There is no history in iTunes.

iPad, iPadOS 16

Posted on Feb 26, 2023 7:17 PM

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Question marked as Best reply

Posted on Feb 28, 2023 4:04 PM

Hello Diondio


See the following guidance below for help with finding out what you were charged and also how to report a problem: If you see 'apple.com/bill' on your billing statement - Apple Support


"How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.


"

Cheers.

2 replies
Question marked as Best reply

Feb 28, 2023 4:04 PM in response to Diondio

Hello Diondio


See the following guidance below for help with finding out what you were charged and also how to report a problem: If you see 'apple.com/bill' on your billing statement - Apple Support


"How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.


"

Cheers.

Feb 28, 2023 5:45 PM in response to Neil22R

I just had the same issue. Contacted apple and they were unable to find what the charge was for even me providing them all the information. Called my bank and they check and confirm that it was coming from apple, how is apple unable to find what they charge me for, but still take the money and are unable to help.

I got debited from Apple. without me buying anything and i look in the order history It doesn't have an order list. when i check my wallet app it is deducted by apple but why apple Didn't send the bill? There is no history in iTunes.

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