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odai290 Author

Level 1

4 points

Apple tv

Hi team,

please my apple tv is not working properly, i can’t connect it my wifi, i tried to restart and restore the manufactory but still not fixed, i watched all youtube videos and but nothing helped me to fox the issue.

Thank you in advance to support regarding this matter.

((There was a problem connecting to the

network.

The Wi-Fi password you entered is not correct. Try again. (-100)

To return to the previous screen, press Menu.))

Posted on Feb 27, 2023 1:39 AM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,460 points

Posted on Feb 27, 2023 6:09 AM

Do you have the Apple TV box? Which model?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’.

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Apple tv

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