My iPhone won’t update to 15.7.3

a message stating i can’t connect to internet keeps popping up but I definitely can connect to Wi-Fi. Why is this happening and what can I do to update?

iPhone 7, iOS 15

Posted on Feb 27, 2023 11:28 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2023 11:35 AM

Check ALL of these carefully:- 


you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet. 


Plenty of spare storage – 6GB at least. 


on charge with more than 20%, OR  


off charge with more than 50% 


low power mode turned off.  


Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management) 


no VPN installed (Check Settings, General, VPN & Device Management) 


 


Resources:- 


Update iphone 


Update your iPhone or iPad - Apple Support 


Learn how to update your iPhone via recent Macs here:--> 


Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK) 


or older Macs and PC here:--> 


Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK) 


 


KB Article - Iphone will not update 


If your iPhone or iPad won't update - Apple Support 


 


1 reply
Question marked as Top-ranking reply

Feb 27, 2023 11:35 AM in response to yungbutch

Check ALL of these carefully:- 


you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet. 


Plenty of spare storage – 6GB at least. 


on charge with more than 20%, OR  


off charge with more than 50% 


low power mode turned off.  


Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management) 


no VPN installed (Check Settings, General, VPN & Device Management) 


 


Resources:- 


Update iphone 


Update your iPhone or iPad - Apple Support 


Learn how to update your iPhone via recent Macs here:--> 


Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK) 


or older Macs and PC here:--> 


Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK) 


 


KB Article - Iphone will not update 


If your iPhone or iPad won't update - Apple Support 


 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone won’t update to 15.7.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.