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Mac Pro G5 Tower Will Not Boot

While using my Mac Pro G5 tower, the image on monitor suddenly fragmented. Then I got the colored rainbow wheel of death. There was no response, so I was forced to hard shutdown. When I tried to restart, I got the gray Apple screen and the spoke wheel of death (black and white). Then it froze (stopped spinning) and the computer won't get past this to complete boot. I assumed it was a computer issue, so I plugged in an old (1999) G4. It worked fine for a few minutes, then did exactly the same as the G5 tower. So, I destroyed 2 computers in a few minutes and the problem was the surge protector power strip. I replaced to power strip, tried another G4 (2004) and it works fine. I don't care about the 1999 G4, but if there is a way to fix the G5 tower, please let me know. Thanks.

Posted on Feb 27, 2023 1:16 PM

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26 replies

Feb 27, 2023 2:53 PM in response to DrSmartAlec

Power surges allowed through a surge strip will generally not cause CASUAL problems. If you did not get Smoke or a sudden uncontrolled emergency power-off, your problems likely lie elsewhere. Power fluctuations could cause display issues, but they should not be permanent.


The simplest thing your Mac can do is to run Startup Manager. Its code is all in ROM. Hold Option at Startup (requires a keyboard directly on the chassis, not on a display or other USB Hub). It draws a gray screen (or possibly blue screen for older versions) then spends up to five minutes looking around for boot-able devices at all addresses. if it finds any, it will add an icon for each one. The beauty of this is that no drives need to be present or working to draw the gray screen and look around.

Feb 27, 2023 5:30 PM in response to DrSmartAlec

From the display of the two drives, you are expected to select the one you want to boot from and tell it to proceed.


The solid Apple should appear as the first blob of software is loaded into RAM and initialized. Then it does a lot more stuff, but might stop at some point. At what point tells you a lot.


<< Still won't boot >>


what exactly does it do or not do?

Mar 1, 2023 1:58 PM in response to Grant Bennet-Alder

I finally got back to it. The black box verticle on right side of screen, does not show letters as I stated. I had to get a magnifying glass to see. The box is filled with many rows of tine white colons (:) like this:::::::::::::. Not letters as I stated previously. I have tried all the troubleshooting/fixes that you offered. Look at YouTube videos, they say the same things. So far nothing works. Do you have any additional suggestions? Thanks.

Mar 1, 2023 3:24 PM in response to DrSmartAlec

if you are saying that it draws the gray screen, puts up some icons, and without further intervention, one side of the screen descends into chaos, then your graphics card is failing. It should be able to sit there for an hour, possibly more.


If you make a selection of a potentially-bootable drive, then:


-- if you get a solid apple, it got a workable first blob of software off a drive, and tried to proceed.

-- if it deteriorates BEFORE drawing a solid Apple, the stuff on that drive that looked good is not so good (or is not MacOS). it is possible a linux install would slowly draw colons to tell you it was still trying to get there.

Mar 1, 2023 3:46 PM in response to Grant Bennet-Alder

Yes, selected of a potentially bootable drive. I get a solid Apple. I get the gray apple. The spoked wheel spins as if it is going to continue loading. Then it stops and freezes. There was nothing but bootable Mac OSX 10.5.8 on both hard drives, and Startup Manager recognized them both. Any other suggestions/ideas, or is this a dead end? Thanks for all.

Mar 1, 2023 4:23 PM in response to DrSmartAlec

if you get a solid apple, it got a workable first blob of software off a drive, and tried to proceed.


If it fails and breaks up at that point, the drive contents are not so wonderful. Since 10.5.8 was never available by download, you would need an Installer DVD to make more progress. You can re-install same version without disturbing your existing files, provided the drive is operation properly.


Your Mac is working. Some of the stuff on its disk are not quite right.

Mar 2, 2023 5:49 AM in response to Grant Bennet-Alder

Target disk Mode great idea, I new about it in distant past but never used it. Meanwhile, I think I zeroed in on the problem (because of what I learned from you). I suspect that the monitor is corrupted, and is damaging the graphics cards. This would explain why the 1999 PowerMac G4, and the G5 tower both ran for awhile and then developed the identical problem.

Mar 2, 2023 12:59 PM in response to Grant Bennet-Alder

Monitor is a 6 or 7 year old LG 20" DVI-D. Cable is very old 5' DVI-D. It could be the cable as it has old hardened outer insulation and is very stiff as old cables get, possible internally has a short? Anyway, I ordered a new monitor and cable. If the graphics card is damaged due to monitor or cable, would it cause these symptoms? This seems logical, but I am no expert.

Thanks.

Mar 2, 2023 1:21 PM in response to DrSmartAlec

what you are saying so far is that your problems follow the display and cable.


The signals in DVI and HDMI are at higher 5 Volt levels, but displays are intended to be mostly 'hot pluggable'. This suggests a design where the computer output is somewhat isolated from the rest of the electronics, and should not be easily destroyed by a bad display.


Display electronics in the computer are running Fast and Hot, and are subject damage from hard use. They sometimes fail. But they are not especially delicate.

Mar 2, 2023 3:19 PM in response to Grant Bennet-Alder

Taking a standard troubleshooting approach, TWO computers failed one after the other, displaying the exact same failures even though they are two very different engineered designs. This indicates that the failure was caused by an external force. This rules out something like an internal failure from heat or dust. This is why I initially blamed the surge protector power strip. But then I realized that the monitor and cable are also connected to the computer through the graphics card. I have changed out the power strip, but if the monitor or cable to the graphics card caused the problem, I do not want the same to happen to my third computer, the 2004 G4, which I purchased new and has not been used much. It is in excellent condition, and it was worth $120 for monitor an cable so as to not take a chance on destroying yet another machine. Once the monitor and cable are installed, then all possible external sources of failure are replaced. What next?

Mac Pro G5 Tower Will Not Boot

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