UPS delivered an empty box

I bought the Airpods Max. After almost a month, UPS delivered an empty box at my house. Apple is denying me a refund or a product replacement, which is completely annoying. Does anyone have an idea what I can do? Apple customer support is basically washing their hands and at the store they say they have nothing to do with this..

Posted on Feb 27, 2023 2:00 PM

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Posted on Feb 27, 2023 2:04 PM

Andrevent wrote:

I bought the Airpods Max. After almost a month, UPS delivered an empty box at my house. Apple is denying me a refund or a product replacement, which is completely annoying. Does anyone have an idea what I can do? Apple customer support is basically washing their hands and at the store they say they have nothing to do with this..

yea your report it to UPS.

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Question marked as Top-ranking reply

Feb 27, 2023 2:04 PM in response to Andrevent

Andrevent wrote:

I bought the Airpods Max. After almost a month, UPS delivered an empty box at my house. Apple is denying me a refund or a product replacement, which is completely annoying. Does anyone have an idea what I can do? Apple customer support is basically washing their hands and at the store they say they have nothing to do with this..

yea your report it to UPS.

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UPS delivered an empty box

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