Remote Apple TV disconnection
Since the last update, my remote keeps disconnecting....is it my remote, software, or Internet? anyone else having these issues?
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Hello chadwick08!
For issues with the Apple TV remote unexpectedly disconnecting, I’d recommend trying the following steps:
- Ensure that tvOS is fully updated: Update your Apple TV
- Disconnect Apple TV from power by unplugging it. Then, reconnect and test things out again.
- Leave the Siri Remote charging overnight, and test again the following day.
- Help to rule out any interference by ensuring the Apple TV isn't enclosed in a cabinet, or behind the TV display
If you continue to have issues after trying the above steps, I would recommend following up with Apple Support directly: Get Support.
You can also try this article:
Set up the Apple TV Remote on your iPhone or iPad - Apple Support
I hope this is helpful. Good Luck!