Why does this happen?

Question

Level 1

4 points

Why does this happen?

Why does this happen?)

I bought this album some time ago (about 2-3 months ago), but did not transfer the files to the "media library" (not transferred to ipod), but kept it on my computer. But, when I did transfer those files to the ipod, then going into the "iTunes" app on my computer, I was surprised that the "Store" showed me that the files (songs, album) as if they hadn't been purchased. As you can see from the attached screenshots below, all the parameters (song list, copyrights, etc.) are the same, the mark that the files are "purchased" is there too. I really exactly bought this album, not received as a gift.

Help me, please)

PS: sorry for my bad english.

Windows, Windows 6

Posted on Feb 28, 2023 4:08 AM

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Answer 1

Best reply

turingtest2

Level 10

272,937 points

Feb 28, 2023 4:55 AM in response to Talich

If it says Purchased in the store instead of Play or the price, then such items have been hidden from your purchase history. This occasionally happens for reasons unknown. See Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support to unhide them so that they can be streamed or downloaded on demand.

tt2

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Answer 2

Talich Author

Level 1

4 points

Feb 28, 2023 5:23 AM in response to turingtest2

I get that instead of "Play" it says "Price", even though I'm downloading exactly the purchased audio.

Maybe I'm not explaining it right. The situation is as follows: I load the purchased songs (album) into the "media library". Then (in "media library") I point to the track in the "File info" column and click "show in Store". By all rules, the iTunes app should show that these songs have already been purchased, and instead of showing me "Price", I should see "Play", but that's not the case. This rarely happens for me. So far, only with two or three albums.

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Answer 3

turingtest2

Level 10

272,937 points

Feb 28, 2023 6:19 AM in response to Talich

That can potentially happen if the album that you originally purchased has been removed from the store, and then is later brought back again, perhaps by a different publisher. You might also see it if you purchased the album from a different national store.

tt2

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Answer 4

Talich Author

Level 1

4 points

Feb 28, 2023 7:12 AM in response to turingtest2

Wow.

I didn't know there was a difference in the country where I bought it.

To summarize.

So, if the "File info" has the column "Purchased aac audio", we can be sure that everything is fine, and we are facing the (true) "itunes store music" and not something else?

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