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Verizon iPhone 12 Pro

the Facial recognition on my iPhone 12pro was malfunctioning, the staff at Verizon couldn’t fix the problem so they told me they would send me another through the mail; I turned over the malfunctioning on and got another in the mail, last night my phone was in my pocket while I slept and it’s shattered the glass on the back and the crack is all the way up the the cameras, does apple have a warranty that would cover this?

Posted on Feb 28, 2023 10:19 AM

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Question marked as Top-ranking reply

Posted on Feb 28, 2023 10:25 AM

The standard warranty does not cover accidental damage.

If you have AppleCare +, the cost will be reduced for a replacement.

1 reply

Verizon iPhone 12 Pro

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