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Gabeshiesti Author

Level 1

4 points

My email has an era and it don’t receive emails

i am not receiving any emails it says there is an error where I have to put in a password but won’t let me

iPhone 12, iOS 16

Posted on Feb 28, 2023 11:08 PM

Top-ranking reply

ProustGiulio

Level 10

208,590 points

Posted on Mar 1, 2023 12:57 AM

In such a situation, if you're using Apple Mail app and if you're sure (testing on a computer) that your email account is okay and your mail messages are still there, try this workaround:

Delete your email account on your iPhone (Settings>Mail>Account)
Restart your iPhone
Contact your email provider (i.e. gmail, yahoo, aol, hotmail, etc) and check their outgoing/incoming (SMTP/IMAP or POP3) parameters, to be sure you're using the correct info.
Re-add your email account MANUALLY using the appropriate section in this support article:--> Add an email account to your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio

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My email has an era and it don’t receive emails

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