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Why is my account disabled in the App Store and iTunes?

How do I enable my account on the App Store and iTunes?


iPhone 7 Plus, iOS 15

Posted on Mar 1, 2023 7:17 AM

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Question marked as Top-ranking reply

Posted on Mar 1, 2023 7:20 AM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

2 replies
Question marked as Top-ranking reply

Mar 1, 2023 7:20 AM in response to shem2458

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

Mar 1, 2023 7:20 AM in response to shem2458

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Why is my account disabled in the App Store and iTunes?

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