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phone says charging not available

started with "moisture detected" and after we shook the phone for a while it still says "charging not available." Should we use a blow dryer?

iPhone XR

Posted on Mar 1, 2023 2:36 PM

Top-ranking reply

Level 9

69,511 points

Posted on Mar 1, 2023 2:41 PM

Hello ~ Click on and reread this article…

*Here are a few things not to do:

Don’t dry your iPhone using an external heat source or compressed air.
Don't insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector.
Don’t put your iPhone in a bag of rice. Doing so could allow small particles of rice to damage your iPhone.

If your iPhone and Lightning accessory aren't wet

If you see this alert every time you connect a certain cable or accessory, that cable or accessory might be damaged. Contact the manufacturer.

If you see this alert every time you connect an Apple Lightning cable or accessory, contact Apple Support. <<<click here.

Do not use a blow dryer. Within the link you may contact Apple Support or…

~Katana-San~

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