AirPods work on Ipad but on iphone only work for phone, not music or podcasts

I have an iPhone 11 Pro, iPad Air, and Airpods Pro. Recently the airPods have stopped working, but only for my iPhone for music, podcasts, apps, etc. They still work for phone or Zoom calls. They also still work for music on my iPad. They turn on, and show as connected, but there is no sound- either from the Airpods, or coming from the phone itself. I have done the reset on the pods, disconnected and reconnected, and updated to the most recent OS. Music, etc still works if I use plug in headphones on my iPhone. Any ideas?

iPhone 11 Pro

Posted on Mar 1, 2023 2:48 PM

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Mar 3, 2023 2:53 PM in response to kwilson18

Hi there kwilson18,


If your AirPods aren't connecting as expected, let's first ensure you followed these steps from How to reset your AirPods and AirPods Pro:

1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
• If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
• If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
AirPods charging cases

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.


If those are the steps that were followed and this continues, then we would recommend contacting Apple Support next. They would be the best equipped to look into your available service options. Reach out here: Contact - Official Apple Support


Cheers!


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AirPods work on Ipad but on iphone only work for phone, not music or podcasts

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