Network country lock
I cannot use my SIM Card on my Iphone XR. When I insert my SIM Card on my device, it was locked and show the "country is not support to use SIM" message
iPhone XR
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I cannot use my SIM Card on my Iphone XR. When I insert my SIM Card on my device, it was locked and show the "country is not support to use SIM" message
iPhone XR
Hi! This most likely means that your iPhone is SIM locked. To check, go to Settings > General > About > Carrier Lock. It will most likely be assigned to a single carrier, the one you bought it from. If that’s the case, you would have to contact that carrier to ask if they can remove the Carrier Lock. Carrier Lock (or SIM lock) means that the iPhone is only allowed on the network that it was bought from (example: Telus or AT&T).
Hi! This most likely means that your iPhone is SIM locked. To check, go to Settings > General > About > Carrier Lock. It will most likely be assigned to a single carrier, the one you bought it from. If that’s the case, you would have to contact that carrier to ask if they can remove the Carrier Lock. Carrier Lock (or SIM lock) means that the iPhone is only allowed on the network that it was bought from (example: Telus or AT&T).
That message says nothing about country. The phone is locked to a carrier. You must contact that carrier and ask about their unlocking policy, as SlothMan1 says.
Network country lock