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Apple ID

if i go to a Apple Store can they delete a Apple ID off a phone without a password? One of my relatives has my old iPhone 5 and it is asking to put the password for Apple ID but I can’t remember it. Can Apple delete the Apple ID off the phone? Please help

iPhone 5

Posted on Mar 1, 2023 8:51 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2023 8:59 PM

Your relative has run into the Activation Lock. The correct password must be entered to remove the Activation Lock.


Click 👉 If you forgot your Apple ID password - Apple Support


If you are still unable to recover/retrieve the forgotten password (above), then If you need help removing Activation Lock and have proof of purchase documentation, you can 👉 start an Activation Lock support request.


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 1, 2023 8:59 PM in response to dayame

Your relative has run into the Activation Lock. The correct password must be entered to remove the Activation Lock.


Click 👉 If you forgot your Apple ID password - Apple Support


If you are still unable to recover/retrieve the forgotten password (above), then If you need help removing Activation Lock and have proof of purchase documentation, you can 👉 start an Activation Lock support request.


Axel F.

Apple ID

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