iPhone 12 Pro Max screen
My phone was dying and hasn't came off the "loading" screen. That is black screen with the small loading sign which will come and go and the phone will make noises as though it is on and working
iPhone 12 Pro Max, iOS 16
My phone was dying and hasn't came off the "loading" screen. That is black screen with the small loading sign which will come and go and the phone will make noises as though it is on and working
iPhone 12 Pro Max, iOS 16


Contact Apple Support to set up service if you have any of the above issues:


Contact Apple Support to set up service if you have any of the above issues:
Battery, Screen, Other internal component failure? but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Based on your situation, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
The force restart worked and the apple sign came up but then went back to the loading black screen
iPhone 12 Pro Max screen