Hi! I applied for the Apple Card in January and have not received any information. The primary email in my Apple ID is not active and I do not have access to it. Where can I find information on my application status? Thank you!
[Re-Titled by Moderator]
Re: Is there an easier way to get a hold of a customer service rep?
Goldman Sachs Bank USA, Salt Lake City Branch is the issuer of Apple Card
Here's their Terms and Conditions:
https://www.goldmansachs.com/terms-and-conditions/Apple-Card-Customer-Agreement.pdf
Their contact details say:
"contact us at:
Lockbox 6112
P.O. Box 7247
Philadelphia, PA 19170-6112 "
Apple Card User Guide:
Intro to Apple Card on the Web – Apple Support
and online article:
How your Apple Card application is evaluated – Apple Support
also:
Update your Apple Card account information - Apple Support
all seem to have no contact info.
Seems you need to actually have an Apple Card to access phone details etc.
You will likely receive an eMail, when your application has been processed.
If you wish:
Contact Apple for support and service:
See a list of Apple phone numbers around the world
Hi!
Thank you. Yes, I tried that but it only took me down a rabbit hole.
I can only choose Devices or Apps & Services that have automated replies, I have not been able to get a hold of an actual agent.
Is there an easier way to get a hold of a customer service rep?
You might want to try Apple Card Support:
(There is a "Get Support" link (online chat, phone, eMail etc) at the bottom of their website (link below)
Where can I find information on my application status if I do not have access to the primary email?
