Turbo Tax 2022 issues with import function and saving file on the computer

My system is a MacBook Pro with Monterey 12.6.3. I downloaded TT Home and Business from Amazon. I successfully downloaded the software and imported my information from last year's return on my computer. I began working through the return and got to the section to import information from my broker. Selected Charles Schwab and an Intuit dialog box popped up asking for my Intuit password. (Normally it should ask for the Schwab user name and password). My Intuit password did not work. Logged into Intuit. My password worked. I tried to save my partially completed TT return on my computer and once again a dialog box popped up requesting my Intuit password for saving my file on my computer. I cannot save my work. I was on the phone with one TT Helpdesk person who said "Yeah I had another customer with the same issue two days ago. Unfortunately we couldn't get it to work." I called into TT and got another woman who went to the mat with me for over three hours. Unfortunately, we couldn't get it to work. She refunded my Amazon purchase.

Interestingly, we noted that importing other broker statements appeared to work. The TT software requests the user name and password for the other broker accounts such as T Rowe Price or Vanguard. Still, I cannot save my file on my MacBook Pro. I have successfully updated and changed my Inuit password three times.

Anyone come across these issues and have a suggested solution?

Best regards